Twisted Smoke Shop (Sunrise) - Citrus Heights, California

Twisted Smoke Shop (Sunrise): A Comprehensive Overview

For individuals seeking a premier destination for tobacco, cigars, hookah, and vapor products, Twisted Smoke Shop (Sunrise) presents a compelling choice. Located at 7777 Sunrise Blvd #2300, Citrus Heights, CA 95610, United States, the shop offers a comprehensive selection and a commitment to customer satisfaction. Contacting them via phone at 9167294141 provides a direct line to inquire about their offerings and services. Alternatively, visitors can explore their complete catalog and place orders directly through their website: ordertwisted.com. The shop’s dedication to convenience is further enhanced by a robust delivery system, including the option for same-day delivery, catering to the modern consumer’s needs.

Specialties and Product Range

Twisted Smoke Shop (Sunrise) distinguishes itself as a multifaceted retailer, expertly serving a diverse clientele. Their core specialties encompass:

• Tobacco Shop: Offering a wide array of tobacco products, including various blends, pouches, and rolling supplies.
• Cigar Shop: Providing a curated selection of premium cigars from renowned manufacturers, accompanied by lighters, cutters, and humidors.
• Hookah Store: Catering to hookah enthusiasts with a vast assortment of shisha flavors, hoses, accessories, and hookah bases.
• Vaporizer Store: Stocking a range of vaporizers, pods, e-liquids, and related accessories to satisfy the vaping community.

The shop’s inventory is meticulously maintained, reflecting a keen understanding of market trends and consumer preferences. They prioritize quality and selection, ensuring customers have access to the best products available.

Points of Interest and Accessibility

Beyond its product offerings, Twisted Smoke Shop (Sunrise) demonstrates a commitment to accessibility and customer convenience. It operates as a Small Business, fostering a personalized and attentive service experience. The shop is equipped with a Wheelchair-Accessible Car Park and Wheelchair-Accessible Entrance, ensuring inclusivity for all visitors. A Quick Visit is also prioritized, allowing customers to efficiently find what they need. Transactions are facilitated through various payment methods, including Debit Cards, NFC Mobile Payments, and Credit Cards, providing flexibility and ease of payment. The shop’s location on Sunrise Boulevard is easily accessible, contributing to its convenience.

Customer Feedback and Reputation

Based on available data, Twisted Smoke Shop (Sunrise) has garnered a positive reputation amongst its clientele. The company maintains 104 reviews on Google My Business, demonstrating a significant level of customer engagement. The average customer opinion stands at 4.3 out of 5 stars, reflecting a generally favorable experience. Customers consistently praise the knowledgeable staff and the quality of the products. Several reviews highlight exceptional customer service, with individuals specifically mentioning the helpfulness of staff like Jason/Jacob and Carlos, who demonstrated expertise and provided valuable information. The pricing is frequently cited as ‘great,’ reinforcing the shop’s value proposition. The overall sentiment suggests a business that values its customers and strives to provide a superior shopping experience. It’s evident that the staff possess a deep understanding of their products and are dedicated to assisting customers in finding precisely what they are looking for.

Website and Ordering Information

The shop’s website, ordertwisted.com, serves as a central hub for product information, online ordering, and store updates. Customers can browse the extensive catalog, view detailed product descriptions, and place orders securely. The website is designed to be user-friendly, facilitating a seamless online shopping experience. Regularly checking the website offers the latest information on new products, promotions, and special events. Delivery options are clearly outlined, providing customers with convenient access to their desired items.

In conclusion, Twisted Smoke Shop (Sunrise) represents a trusted and reputable source for tobacco, cigars, hookah, and vaporizer products. Its commitment to quality, customer service, accessibility, and convenient ordering options positions it as a leading destination for enthusiasts in the Citrus Heights area. The focus on knowledgeable staff and a welcoming environment contributes to a positive shopping experience.

👍 Reviews of Twisted Smoke Shop (Sunrise)

Justin M.

1/5

Waited and waited at the door when it said it opened up an hour earlier. But no one answered the phone or came to the door. I wasn't the only one waiting. The guy in line said there's one in the safe credit union parking lot. Was sunrise vape or something like that. They helped right away and actually had the place open when it said it would

April M.

5/5

Jason/Jacob had great customer service!

Stephanie B.

5/5

I was very impressed with the knowledge Carlos had about a product I inquired about. THANK YOU so much for the info and the prices are greeeat!

Camdog

3/5

I feel like every time I come into this place now there's a new employee. They're usually friendly but, I'm familiar with the owner because I've lived in citrus heights most of life and have shopped there for about 16 years. Depending on who you are the owner will treat you differently (fair enough) but, the dude sets his prices high and offers a discount that ends up being the what the set price should have been to begin with. I can tell they're not moving there product like they used too. I think he's giving up because I hardly see him there anymore. Your new employees need supervision, you need to rotate your stock, and start offering deals on your product that isn't B's, and is primarily focused on the consumables. Not opening until 12 makes you miss out on a lot of customers as well.

Jackie V.

5/5

Every time I've been on here, I've always got GREAT customer service!!! Everyone that I've come across that works here, is more than happy to answer questions, they are very knowledgeable about the products they sell and are always happy to give you a good deal on what you're buying. I'm always happy with my purchase when I leave!!! THANKS FOR THE GREAT CUSTOMER SERVICE!!! Thank you manar for making sure I left happy with my purchase!!! He was also very good with taking care of the customers that were already there's when I arrived. Like I said outstanding customer service!!!

Nate B.

2/5

Product is fine, but they couldn't care less about actually making a recommendation. Calling to check if they had a product, the guy didn't even know what I was referencing when I asked if they had a pen. I walk in and he's either high or doesn't care, staring off into space while I'm trying to figure out where everything is since I've never been here before. Only slightly salty, I expect better customer service from a family establishment than the Walgreens right next to it.

Danielle M.

5/5

A little overpriced but you can usually bargain with the owner and get a deal. But its still overly priced. But seeing as we don't have a plethora of options out here, they are convenient place when its an emergency. The owner is opens when he wants to be, which can be awesome when he's open on a holiday, but super lame when he decides to close early because it's slow.

Jesse P.

1/5

Not impressed. The guy working here was not very knowledgeable. He recommended and sold me a sub par product. After I went online and determined that this product was not for me I went back the same day with my unopened product and he refused to do a return. Said it was company policy. After being a loyal customer for years I have to say I will never come back to this store. They do not stand by the products they sell.