C.L-Channel
1/5
Visited this Toys R Us today for the first time and last time (March 2025)
I was extremely excited to see that there was a new Toys R Us in the area as all of the stores closed down several years ago and it is something that has been very important to me as a child.
1. The store is a lot smaller than what a regular Toys R Us would be a few years ago which was unfortunate but expected since it’s in a mall.
2. The store has a much more “modern” feel which I understand but also I feel like it is slightly unnecessary when everything else sucks.
3. The selection is very bad which is really surprising considering that Toys R Us stores always had the best selection, I get that it is a smaller space but even popular brands have like 3 products on the shelf.
4. The quality of some of the toys seems to be worse than other retailers? A good chunk of the Barbie dolls had very strange faces and extremely noticeable wonky eyes(factory rejects? cheaper versions?) DEFINITELY not the quality that a Toys R Us should have.
5. A lot of the products on the shelf were fairly old and they didn’t have a lot of newer items which is something that Toys R Us is definitely not known for (used to have all of the new toys before all other retailers)
6. Barely any workers in the store and the cashier was super rude and unfriendly for a primarily children’s store which I found strange.
7. Prices were higher than other stores which was strange considering that the selection was so bad.
Overall, if they are going to open up more Toys R Us stores like this please don’t. They aren’t anything like what Toys R Us should be, and are overall just a pathetic excuse for a Toys R Us or toy store for that matter. The higher prices, unfriendly employees could all MAYBE be overlooked if they had a good selection, good quality, and nice atmosphere, etc but they DEFINITELY don’t anymore. Sad that kids these days won’t be able to grow up the same way. I’ll personally stick to Target, Walmart, Amazon, and even Kohls as they all have a way better selection and friendlier workers/better prices.