Toy Time - Lincoln, Nebraska

avi C.

Only reviewing for this super sweet employee, Kaylee. She's really on top of everything, super respectful, and even helped me find the perfect toy for my sweet baby nephew!

Mark R.

Our family has visited this store three times, and each visit has been progressively worse. The first visit was decent, though the amount of signage throughout the store felt excessive. During our second visit, the staff member present seemed uninterested and unapproachable. But it was our most recent experience that really sealed our decision not to return.

When we entered the store, it was completely silent—no music, no greeting, and no acknowledgment from staff. We browsed for a while, found some toys for our kids, and then stood at the checkout counter for over five minutes without anyone coming to assist us. We could hear someone in the back, but no one ever came out to help. I understand that staffing issues happen, but between the unwelcoming staff, the overwhelming number of signs, and the lack of attention to basic customer service, it feels like this store doesn’t value its customers.

And In response to the owner's comment on another review regarding the signs: You’re well aware of the signs you have posted. Your signs include, “No excessive touching of the stuffed animals,” “No one under 16 without a parent,” “No returns—only exchanges within 7 days,” and “Smile—you’re on camera.” These are just a few examples. The signs, printed on standard printer paper and taped across the front windows and displays, create a very uninviting atmosphere. This is a toy store—of course kids will want to touch the products! If you’re concerned about theft or damage, consider hiring more staff or creating a welcoming environment instead of plastering the store with restrictive signs.

I understand that running a toy store can be challenging, especially in 2024, but if children touching toys is a problem for your business, it might be worth reconsidering your approach—or even exploring a different type of business altogether.

mars D.

Prices are a little high but the staff was great the place was clean and it was easy to find what I was looking for

Alex H.

The vibes in the store are rancid. Hostage signage all over the place, that makes it a very unwelcome environment. Toy selection is great, but I would never return.

Robyn M.

Lovely store! Clean, and tons of selection. They have all the popular toys, educational toys, puzzles, books, lots of stuffies, outdoor play, costumes - everything!

Randee R.

Great selection!! something for everybody in the family! High quality toys you won’t find anywhere else in area!!

Sumalee V.

Cute place with some nice options, def a place for people that enjoys plushies lol

James P.

Came at 6pm and it says they close at 7pm but they were closed