The LEGO® Store Crossgates Mall - Albany, New York

Address: 1 Crossgates Mall Rd, Albany, NY 12203.
Phone: 8382652926.
Website: lego.com
Specialties: Toy store.
Other points of interest: In-store pickup, In-store shopping, Onsite services, Delivery, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 277 reviews on Google My Business.
Average opinion: 4.7/5.

📌 Location of The LEGO® Store Crossgates Mall

☎️8382652926

⏰ Open Hours of The LEGO® Store Crossgates Mall

Monday: 10 AM–8 PM
Tuesday: 10 AM–8 PM
Wednesday: 10 AM–8 PM
Thursday: 10 AM–8 PM
Friday: 10 AM–9 PM
Saturday: 10 AM–9 PM
Sunday: 11 AM–6 PM

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👍 Reviews of The LEGO® Store Crossgates Mall

The LEGO® Store Crossgates Mall - Albany, New York

Michelle G.

5/5

Had such a fantastic experience going to this lego store as my first time. Arronzo greeted us with excitement, and offered his assistance right when we walked in. He was knowledgeable about the products, didn't overwhelm us, and was very friendly. He also informed us about the lego rewards program, which was super helpful! For a smaller sized store in a mall, this location carries quite a bit of variety. When they found out it was my friends birthday, she was offered a free miniature character build from the building station. Her face lit up like a little kid again, and that's what loving lego is all about. Thank you for this great experience and we will definitely be back to add to the collection! I had to snag the adorable sunflower lego set for myself to add to my botanical legos at home.

Ally P.

5/5

Thank you to Jeff, Raphael, and Alex for helping me and my fiancé tonight with our big purchase!! They were a big help, loved talking to them about DnD too!

Greenland K.

5/5

I've been here a few times to buy gifts for my wife who loves Lego. I was helped by Dani more than once, and she is so unbelievably friendly I had to specifically shout her out. This place has such a friendly vibe to it, and it's surprisingly clean for a Lego store, haha.

Joshua K.

5/5

Very nice that we could build minifigures and even buy them! They also had a bunch of crazy cool sets to buy. My friend went and his minifigures went over the accessory limit by one but thankfully our cashier had common sense and didn’t punish us. Thank you again.

rob N.

1/5

Stear clear from Debbie. She is rude and does not make you feel welcome. Everything was great until checkout. Didn't ask if we found everything ok. Didn't ask if we wanted to use any insider points. Just quick to get to the total and ask for money. She was just rude. I gave here my money and asked if I was eligible for GWP. She states. ITS IN THE BAG.
We are in the store alot. Everytime is great. We are greated and not rushed. This experience has made feel not welcome. If I do go to the store again, I hope to not be helped by the pink haired DEBBIE

Prathamesh D.

5/5

Amazing Lego Store! The staff is very helpful and knowledgeable about the different models on display. They always have something new to show and there is a big box full of Lego pieces for kids to play with. A must visit for all ages!

Andres J.

5/5

The staff is very knowledgeable, not just about Legos but also about the other realms it crosses into in its products. Friendly and approachable.

Joseph S.

5/5

Good size store. Very interactive staff. Lots to do and look at. You can build Lego characters and purchase sets from numerous titles here.