The Exchange - Chicago, Illinois

Address: 935 W Belmont Ave, Chicago, IL 60657.
Phone: 738838908.
Website: theexchange.com
Specialties: Video game store, Collectibles store, Electronics store, Game store.
Other points of interest: In-store pickup, Onsite services, Delivery, Same-day delivery, Wheelchair accessible entrance, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 559 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of The Exchange

☎️738838908

⏰ Open Hours of The Exchange

Monday: 11 AM–7 PM
Tuesday: 11 AM–7 PM
Wednesday: 11 AM–7 PM
Thursday: 11 AM–7 PM
Friday: 11 AM–7 PM
Saturday: 11 AM–7 PM
Sunday: 11 AM–7 PM

Okay, here’s a comprehensive overview of The Exchange, designed to be helpful and informative, presented in a formal and approachable style:

The Exchange: A Destination for Gaming and Collectibles

For enthusiasts of video games, collectibles, and electronics, The Exchange stands as a premier destination in Chicago. Located at 935 W Belmont Ave, Chicago, IL 60657, this establishment has cultivated a strong reputation for providing a diverse selection and a welcoming atmosphere. Contact them directly at Phone: 738838908, or visit their website at Website: theexchange.com to learn more.

Specialties and Inventory

The Exchange’s core competencies lie within three distinct, yet interconnected, areas: a dedicated Video Game Store, a thriving Collectibles Store (particularly focused on Funko figures), and an Electronics Store. This combination allows customers to discover a wide array of products, from the latest AAA titles and retro classics to rare figurines and cutting-edge technology. The store’s inventory reflects a deep understanding of what enthusiasts seek, suggesting a carefully curated selection.

Location and Accessibility

The store’s location on West Belmont Avenue in Chicago provides excellent accessibility. It’s designed to be a Quick Visit destination. Furthermore, the establishment boasts a Wheelchair Accessible Entrance, demonstrating a commitment to inclusivity. Convenience is also prioritized with options for In-Store Pickup, Onsite Services, and Delivery, including the option of Same-Day Delivery for those who need their items urgently.

Payment Options and Customer Service

The Exchange accepts a variety of payment methods to cater to customer preferences. They are equipped to handle Credit Cards, Debit Cards, and increasingly, NFC Mobile Payments. The positive customer feedback suggests a strong emphasis on providing a pleasant and efficient shopping experience. The store is typically described as being clean and well-organized, further enhancing the customer experience.

Customer Feedback and Reputation

The Exchange maintains a robust online presence, boasting 559 reviews on Google My Business. The Average Opinion is 4.5/5, a testament to the positive experiences shared by its clientele. From what is evident, the staff is consistently praised for their helpfulness and politeness. It appears the store has a dedicated space for vinyl records, alongside the core gaming and collectible offerings, suggesting a broader appeal to enthusiasts of analog media as well.

Final Recommendation

The Exchange presents itself as more than just a retail store; it’s a hub for gaming and collecting communities. To explore their current inventory, discover available services, and perhaps even secure a same-day delivery, we strongly encourage visitors to explore their website at theexchange.com. Contacting them directly through their website is the best way to ensure you receive the most up-to-date information and to start planning your visit to this highly-regarded Chicago establishment.

👍 Reviews of The Exchange

M A.

5/5

A small section in the back for vinyl records but mostly video games and funco items. We did find an autographed Green Hornet book in a bin that I didn't know I needed and a few LPs. Staff was great and the store was clean.

Andreas V.

5/5

The Exchange in Chicago is a gamer's paradise, offering a huge variety of video games and collectible figures. The staff is incredibly helpful and polite, making the shopping experience even better. Highly recommended!

Reel R. P.

3/5

Came here to look for something, came in said hi to front desk and browse on my own and this blonde lady came up to me asking I needed help before I could even move down the aisle. Not even 5 mins later again comes to me again asking if I needed help. At this point felt kinda annoyed by the 4th time I felt like she was giving me attitude like if she was racially profiling me. Regardless I bought something even thought she literally hovering around me like cmon everything is locked up how you gonna act like I’m a criminal? I spent money here and guess what ! The controller I bought didn’t even work, tried connecting to 2 different Nintendo Switch’s and nada. Not happy at all right now.

Sean M.

1/5

So I ordered two dvd sets and 19.00 bucks each so my total was 39.00 bucks and I'm taking them back one of this disc doesn't look right and I found them on another website brand new for the same price I find it crazy that I paid the same price for some used dvds and I can get them for brand new for the same price will be returning them and gonna order them from fye and get it brand new

Daniel I.

5/5

Bought Futurama 4th season. Really happy with it

James Q.

1/5

Would give zero stars if I could, had a manager tell me that my fiancée could go in my place with my ID because I’m disabled then changed their story when he got there ZERO STARS NOT AT ALL ACOMODATING FOR PHYSICALLY DISABLED PEPOLE

Brandon ?. I. M. A. C.

1/5

Good inventory nice employee

But they don’t take old games fr they don’t even test them, they have to be in perfect condition in order for you to sell the game even if the games do work

The women with the glasses and mask didnt even test them she literally looked at the back of my discs and said I can’t take these.

Do not sell here there are other better stores out there that wants to actually buy from you

Stephen J.

5/5

I was visiting town and dropped by here early in the afternoon. I noticed a SUPER good condition Backwards Compatible PS3 that they had just received from a trade in and I asked to buy it. They said it needed to be cleaned and tested first and to check back a bit later. After a few hours, I called back and they had not gotten around to it. I was leaving town later that evening and asked them to please try to have it ready for me. About an hour before closing time, they informed me it was ready for pickup. I got stuck in traffic on my way back and my ETA was a bit after close, but they stayed opened and sold me the console! Super awesome and friendly staff. Not sure of the girls name that helped me, but you are the best! Thanks so much.