SMOKE SHOP SUPERSTORE - Crest Hill, Illinois

Smoke Shop Superstore - A Comprehensive Review

Address: 1800 N Larkin Ave, Crest Hill, IL 60403, United States.

Phone: 8155823844.

Specialties: Tobacco shop, Cigar shop, Hookah store, Vaporizer store.

Other points of interest: Small Business, On-site services, Delivery, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.

Opinions: This company has 408 reviews on Google My Business.

Average opinion: 4.7/5.

Introduction

Smoke Shop Superstore is a premier destination for tobacco enthusiasts and those looking to explore various alternatives to traditional smoking methods. Located at 1800 N Larkin Ave, Crest Hill, IL 60403, United States, this store offers a wide range of products and exceptional customer service, making it a top choice for locals and visitors alike.

Specialties and Products

The store specializes in tobacco products, cigars, hookahs, and vaporizers. With a vast selection of items ranging from basic to premium, customers can find something to suit their preferences. The knowledgeable staff at Smoke Shop Superstore is always ready to help customers choose the best products for their needs, ensuring a personalized shopping experience.

Services and Facilities

In addition to its extensive product range, Smoke Shop Superstore offers several services and facilities to enhance customer convenience. On-site services include expert advice and product demonstrations, while same-day delivery ensures that customers can receive their purchases quickly. The store is also wheelchair-accessible, making it easy for all customers to navigate and shop comfortably.

Customer Reviews and Feedback

With an impressive 4.7/5 average rating from 408 reviews on Google My Business, Smoke Shop Superstore has garnered a strong reputation among its customers. Many reviewers praise the store's extensive product selection, knowledgeable staff, and exceptional customer service. One customer, for example, mentioned the helpful assistance provided by Marcos, a staff member with glasses, in finding the perfect tobacco product for their friend.

Another highlight mentioned in the reviews is the store's wide array of candles, which cater to customers seeking unique fragrance options. Overall, the positive feedback reflects the store's commitment to providing a high-quality shopping experience.

Conclusion

👍 Reviews of SMOKE SHOP SUPERSTORE

Dennis J.

5/5

Newer to the area and was looking around and saw there was a super store down the road. Told my friend about it and took a trip. This place had so many different items. Anything you could ask for. I was just looking for something basic, and boy did I still have a lot to choose from. I finally found what I was looking for and from the amazing Marcos ( the guy with glasses) was able to help my friend find the perfect thing to. Highly recommend. Definitely coming back. Also great candle selection.

Haylee P.

5/5

Marcos was incredibly helpful. He hooked me up with a whole set up for my new e-rig, and when I was having problems with my card he was able to help me figure out a way to still purchase the items in store! This shop always has the best deals and BOGO’s too.

Micheal D.

5/5

Stopped in for a few items and had a genuinely great experience. Marcos was very friendly and full of useful information for every question I had. I will definitely be coming back in the evening to get the same level of customer service and friendly repor.

Yours T.

1/5

👉🏽Response to owner comment: No, I absolutely mean YOUR store, & I didnt specify the date of my visit; it wasnt "yesterday or today" - don't deflect customer dissatisfaction. I know what my experience was, where it was, & who it was with. Take accountability for a lackluster staff & shopping experience as you should, & improve.
💯Orig. Review: I stopped in here looking for a particular brand of hemp wrap, & the girl who was working behind the counter basically just shook her head no, didn't bother to direct me to their hemp wrap options or anything. Like it was too much to offer an inviting, attentive, informative shopping experience. I remember why I skipped this place years ago when the customer service was lacking & they didnt carry what I was looking for then either. Its called a 'superstore' yet I cant find popular smoking products that I find elsewhere. Wraps are commonplace, especially hemp wraps, in legal states. Frustrating they carry all this extra ish but not some of the most basic natural smoking products.

Chris E.

5/5

I have been at this store 5 times. They are a true purveyor of suffering! The humidor is versatile and looks nice, they have lots of fantastic accessories. I'm happy when I make my bi-weekly trip to visit!

Kathy L.

5/5

Marcos, was super helpful he gave absolutely amazing service. Super attentive and helpful with product information

David G.

5/5

The guy working Marcos, really helped me out, super positive energy plus the store has a great selection of bowls, bogo is a great deal will come back for sure

Chris R.

5/5

Marcos, the associate was really helpful, and always has so much positive energy. This location has such a great variety of choices. Would highly recommend stopping in. They’ve gotten some new thc gummies in and after trying these I will be buying again. Highly recommend this place!