Shoe Dept. - Mattoon, Illinois

Address: Cross County Mall, 700 Broadway Ave E Space 35, Mattoon, IL 61938, United States.
Phone: 2172347686.
Website: shoedept.com
Specialties: Shoe store, Fashion accessories store.
Other points of interest: In-store pick-up, In-store shopping, On-site services, Delivery, Same-day delivery, Wheelchair-accessible car park, Quick visit, Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 26 reviews on Google My Business.
Average opinion: 4.7/5.

📌 Location of Shoe Dept.

Shoe Dept. Cross County Mall, 700 Broadway Ave E Space 35, Mattoon, IL 61938, United States

⏰ Open Hours of Shoe Dept.

  • Monday: 10 AM–9 PM
  • Tuesday: 10 AM–9 PM
  • Wednesday: 10 AM–9 PM
  • Thursday: 10 AM–9 PM
  • Friday: 10 AM–9 PM
  • Saturday: 10 AM–9 PM
  • Sunday: 12–5 PM

Introduction to Shoe Dept.

Located at Cross County Mall, 700 Broadway Ave E Space 35, Mattoon, IL 61938, United States, Shoe Dept. stands out as a premier destination for footwear enthusiasts and fashion accessory lovers alike. With a comprehensive range of shoes and accessories, this store not only caters to everyday needs but also to the desire for the latest fashion trends. For those seeking personalized service and a pleasant shopping experience, Shoe Dept. is well-equipped to deliver.

Contact and Location Details

For inquiries or to place an order, Shoe Dept.'s phone number is 217-234-7686. The convenience of reaching out directly to the store ensures swift responses to your needs. Visitors and prospective customers can also find the store at Cross County Mall, easily accessible from major highways.

Online Presence

In the digital age, shoedept.com serves as the virtual doorstep to Shoe Dept. Here, you can explore their extensive inventory, check stock availability, and place orders online, ensuring that you can shop at your convenience. The website also features customer reviews, offering insights into the shopping experience others have had.

Special Features and Services

  • In-store pick-up: A convenient option for those who prefer to shop in-person but want to avoid carrying heavy purchases.
  • Same-day delivery: For those in a hurry, this service ensures you receive your items quickly without compromising on quality.
  • Wheelchair-accessible car park: Shoe Dept. is committed to accessibility, ensuring all customers, regardless of mobility, can enjoy a hassle-free shopping experience.
  • Multiple payment options: Whether you prefer cheques, credit cards, or NFC mobile payments, Shoe Dept. accommodates various payment methods for your convenience.

Customer Experience and Opinions

The customer experience at Shoe Dept. is commendable, as evidenced by the average opinion of 4.7/5 on Google My Business. One particular review stands out: "I had initially given a 1-star review but after speaking with Laura, the store manager, my experience transformed. She provided exceptional customer service, treating me like a valued person. This rekindled my confidence in the store and its commitment to customer satisfaction." Such testimonials highlight the store's dedication to old-fashioned yet effective customer service.

Recommendation

Whether you're in search of the perfect pair of shoes or the latest fashion accessories, Shoe Dept. offers more than just a shopping experience; it's an invitation to engage with friendly staff, enjoy a range of convenient services, and be part of a community that values customer satisfaction. We highly recommend visiting their website or giving them a call to explore their offerings or place an order. With options like same-day delivery and in-store pick-up, shopping at Shoe Dept. has never been more accessible or convenient. Don't miss out on transforming your style with Shoe Dept.'s extensive collection – your feet will thank you

This structured response not only provides essential information about Shoe Dept. but also integrates the customer reviews to highlight the quality of service, all presented in an engaging, accessible format.

👍 Reviews of Shoe Dept.

Shoe Dept. - Mattoon, Illinois
James R.
5/5

(I have deleted my original review in which i had only given 1 Star.)
So I never received any calls from an operations manager but I did have the pleasure of speaking with Laura who come to find out is actually the store Manager.
She provided me with an exceptional Customer Service experience in which she took the time to treat me like a person and in doing so, she has re-gained me and my families business. That's all I was looking for. Just a little old fashioned customer service. Great Job to Laura once again!

Shoe Dept. - Mattoon, Illinois
Montana R.
5/5

Riley was absolutely amazing! Very helpful and had answers to all of my questions. Amazing customer service! 😁

Shoe Dept. - Mattoon, Illinois
Galaxy G.
5/5

EXTREMELY FRIENDLY STAFF!! I have shopped in this store numerous times and every time has been a pleasure. The staff are talkative and go out of their way to help you in any way they can. This is my #1 shoe store.

Shoe Dept. - Mattoon, Illinois
Tina O.
5/5

This store has a large selection for the entire family. Tonight they had some amazing and deep discounts. I left with two pairs of shoes, twelve pairs of socks and one pair of tights for under $50.

The staff were so friendly and helpful.

Shoe Dept. - Mattoon, Illinois
Eric S.
5/5

Got a decent pair of shoes at a great price.
However all the affiliate stores should all have the same promotions. Shoe Show, Shoe Dept. Etc.

Shoe Dept. - Mattoon, Illinois
Hope B.
5/5

Victoria helped kyrsta and I so much with our new phone purses. We love her and her service ability!

Shoe Dept. - Mattoon, Illinois
Noodle T.
5/5

I shop here a lot. The ladies at my last visit were super helpful and sweet. The only thing different that I would like to see here is more of a variety in larger shoe sizes for woman.

Shoe Dept. - Mattoon, Illinois
Kim K.
5/5

When in for 1 pair of shoes came out with 3. Not bad 120.00... Recommend

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