Sanrio Pasadena - Pasadena, California

Max Hernandez

10 out of 10 experience, the workers were extremely kind and so sweet. There was so much to look at, I will be back!!

Esther

I love this sanrio shop. It's small but it's pack with many sanrio items and new items so there's plenty to look at. I was very happy to see they have plenty of Cinnamoroll items. The owners there are very sweet and friendly. They were also very helpful when i have questions. I look forward to going back in the future when i visit LA again!

Min Cho

I love this store. They have some items from Japan that can't be found on the official Sanrio website and other Sanrio stores. I am always greeted with a friendly "Hi." I love going during the weekends, because the owner is very friendly and helpful. This store also gives you bags for your items that aren't in other stores. Love collecting bags.

I have read some complaints about them being very watchful and how they feel racist. I am Asian and they also watch me. I honestly think they are just protecting their store and it shouldn't be taken personally.

I also like how quickly they resolve problems. Once I bought a towel and when I got home I realized the same item was a bit cheaper online. I called and payed me back the difference. Great customer service.

Laurie C

Cute small shop has a huge inventory of lots of Sanrio products. Pricing is of course "not cheap" (trademark, genuine products), if your a fan you won't leave without a lil something red or pink! Gorgeous handbags, backpacks, pillows, charms, hair assesories, keychains... on & on. Just luv My Melody & My Little Twin Stars! Staff/owners are so darling, helpful, personable & gracious as you enter and exit the shop. Meter Parking in the area is a challenge so if you plan to visit make time and enjoy the walk along all the shopping strip. Food, frozen yogurt, adjacent mall. There's a lot in the area.

Mona C

My daughter loved this store. It's quite small but they have a ton of stuff! She spent over 2 hours looking at everything - I had to tell her we needed to leave. The owner and employee were so helpful and kind. They noticed my daughter looked cinnamoroll, so they were helping her find stuff. They also gave her a little magnet with cinnamoroll even tho that month had already passed. They were just super awesome with us. I really enjoyed this experience and would def recommend.

Elisa Trevino

I have ordered online twice and the attention detail is great!! Their customer service is amazing! Thank you to everyone at the pasadena location.

Britt Franco

The manager did speak to me about overcharging me for the towel. She couldn't find my transactions l because she was looking at the wrong day I made the purchase 6/24 she was looking at 6/25. I ended up calling the store after she called me a liar and corrected her. She said the price was an error but if that's true wouldn't it just ring up $18 not $55? Either the system should be fixed or the employee at the time should have known that charging $55 for the Sanrio 60th anniversary towel was wrong and not the correct price. That $30 difference should not have gone unnoticed. It went unnoticed by me because I did purchase a bunch of stuff so the final price made sense at the time, nothing had price tags, I wasn't expecting it to be more than $20/$25, and the register didn't show the prices as items were being rang up. How many other people have over paid because of this shady business practice? I spoke with the manager, Emily, and she said I could return the towel to have the price error fixed and get it at the correct price. But I decided that traveling the 100 + miles round trip to fix their mistake wasn't worth it. They should just try not to scam people and I wouldn't have to travel out of my way TWICE. I will never return to this store and I suggest always double checking other stores to make sure it's the right price. Monrovia has this towel for $18 that's how I found out about the price hike.

Chad Rollins

This is the cutest and most well stocked store! It has so many amazing finds and the owners are so helpful and friendly! They are so knowledgeable and welcoming. It's a must stop, we'll definitely be ordering through their website so we can keep getting these great products ✌❤