Red Wing - Citrus Heights, CA - Citrus Heights, California

Jacob T.

Excellent service at this location, and with the same high quality shoes that all red wings have. Bought shoes here 7 years ago and just replaced them after re-soleing a couple times. Highly recommend if you’re in the market for high quality shoes.

Timothy N.

The sales staff was very helpful, and not pushy.
The foot sizer and natural walk pad was a very useful and accurate tool. They got my foot size perfect and brought me a perfectly fitting boot on the first try. The entire experience and quality of the product makes the price well worth paying for.
Not to mention the quality of thier work shoes means they will probably be the last pair of work boot you will ever buy.

Bill

I recently purchased a pair of Irish Setter boots from Red Wing, and after just 15 days of use, I noticed a huge hole exposing the safety toe. Clearly, this was a result of horrendous workmanship because I take care of my boots like a responsible adult. When I tried to return them or at least get some sort of resolution, I was greeted by *Nicolas*, the manager, who was so rude and condescending, I thought I was in a bad sitcom. Instead of offering a solution, he wanted to argue with me like it was my fault these boots fell apart.

Let’s talk about how disappointed I am. My family has spent easily $1,200 at this store in the last three months, and *this* is the customer service we get? I guess that means nothing to Red Wing, because clearly, Nicolas was too busy with his attitude to help me. If this is the standard of service they pride themselves on, then maybe it’s time for a company-wide reality check.

I’m done. No more money from me, no more visits. I’ll take my business elsewhere where they actually *care* about quality and customers. Red Wing, do yourself a favor and retrain this manager because his attitude alone is enough to make me never want to step foot in your store again. These boots weren’t cheap, and neither is the frustration I’m feeling. Terrible, just terrible.

Eddie G.

Buy 1 pair of boots and they last 3 years. Compared to Walmart boots that last 3 months, it's a good deal. Yeah, a little more pricy but definitely cheaper in the long run. Your feet will thank you

Cali R.

Got some new boots today.
I have a seriously bad left foot & tons of shoes I can't wear.
My Dad is a Iron Worker Cali Local #155 out of Fresno.
My Pops always wore #RedWingBoots , he would say they were the only bits that didn't wear out or hurt his feet. Life time laces for the life of the boots .
So with my bad foot, I hobbled over to Red Wing on Sunrise Blvd & Greenback lane.
Met up with Victoria the sales Rep.
First thing she did was listen to my sob story 😩 then began to tell me how she was going to fit my foot to the correct boot and insoles.
(Swe photo) I actually had my feet scanned. And then walked across this pad that showed a video of my actual step in motion.
Victoria pulled 3 boots & 2 insoles.
3 rd was the charm .
I liked the style, black sole , no heal and a high arch insole.
My boots were $219
Socks $19
Boot conditioning $14.50
Orthopedic footbed $55

100% worth every penny.

Understand this ,
I have 10 pair of shoes under my bed that cost me 75$ each & I can't wear any of them.

I could of gotten 2 of everything from Red Wing if I had lusten to the ol'man

John C.

Stopped in to buy a new pair & get an old pair re-soled. Nicholas was super helpful, kind, and took the time to get me a great fit. Couldn’t recommend this store more!!

William B.

Hardworking American and fellow Veterans before spending your hard earned money you might wanna avoid this location. The manger Nic is horrible has little regard for his teammates nor does he exhibit good customer care, he definitely needs to be retrained he is the leader and such behavior in a leader reflects the team. The fact that Red Wing boot are not cheap in price one should expect a better customer experience. .The Citrus Heights location definitely needs to be overhauled I hope with Trump in office the country and these businesses will get back to what made this country great 🇺🇸
Customer service and Quality 🇺🇸

Branden K.

Awesome experience! Very knowledgeable and informing staff! Great vibes and everyone was there to answer all of my questions with expertise! 10/10 do recommend!