Pinball Pirate - Benicia, California

steve K.

Brought in a board to have resoldered today. In and out in about 15 min. Including playing numerous pins. Very nice people. I do recommend. And my pin is back working!!!

Janet P.

I have a Frankenstein machine that I needed to resurrect. These are the guys to call! TJ was assigned to my home visit. He was spot on time. Extremely professional. And geez this guy REALLY knows his stuff. He worked with my machine fast and he troubleshooted and got right down to business. I was really worried the tech would linger and run down the clock since you pay by time. I have never seen someone work so fast. That truly made me feel like he was looking out for me. He has very high integrity. I talked to him the ENTIRE time he was in my home. He responded very kindly to my annoying questions and he has so much patience! My Frankenstein was indeed resurrected and plays impeccably now! I will only use pinball pirate from now on and will request that my tech is TJ! such an amazing happy experience for me. Knowing I have a reliable trustworthy pinball tech that I'm totally comfortable with in my home is PRICELESS.

Matt R.

Pinball Pirate is an excellent local resource for new and used pinball machines and for service as well. Chris is the owner/operator and local authorized Stern and Jersey Jack dealer - they make most of the top rated machines you can get. Chris is an incredible wealth of knowledge of pinball machines of any era and of video arcade games as well.

Someone at the big annual pinball event in Santa Clara called California Extreme recommended Chris when I asked for a recommendation for having my SpaceDuel and Gravitar machines serviced. He came to my home in Walnut Creek and got both of them working perfectly for a very reasonable fee.

The shop in Benicia has all of the new Stern and Jersey Jack machines on display and set on free play. Go any day during business hours and play any of the dozens of new and used pinball machines there for free and several great video games as well. Enjoy!

Dane G.

Chris and Jeannie are awesome - incredibly helpful, excellent deliveries and super knowledgeable. They also have a great selection to test out if you’re unsure what to get or new to pinball.

Billy ?. D.

Found this repair shop after I blew some capacitors on our Funhouse machine and inquired prior to taking the board in for repair. Quick service and knowledgeable staff! After looking at the soundboard, you would have never known that anything blew or anything had to get repaired, looked good as new! Pricing was fair, was initially worried that htis was going to be a costly repair (as I have no experience yet soldering PCBs) but was relieved at the cost. Was well worth the cost to get this back up and running - Funhouse is alive once again!

Bonus points for having playable machines in the lobby 🙂 Would recommend and do business with again!

Joe C.

Just want to say T.J from pinball Pirate in amazing. Had him out to fix my Terminator 2 machine and he did a fantastic job. His knowledge and customer service is second to none. He even took the time to talk me through what he was doing and why. Pinball Pirate will be my go to company for any and all my pinball needs.

Michael J.

We have an ole 1979 Bally's Pinball Machine that has not worked in years. Within 10 minutes Chris had a bad chip identified - pulled - replaced and the machine booted right back up. From there he checked everything else to ensure the machine worked 100%. He was amazing to watch. You can tell he really loves what he does. We cannot thank him enough! This Pinball Machine has never worked so great! Thank you, thank you, thank you! 5-star service all the way!

Rocky T.

Awesome experience! Really nice staff, super knowledgeable. Very helpful. 👌 A+. My first and second pinball experience was a great one. Thanks again!