Pilot Outfitters - Santa Monica, California

Introduction to Pilot Outfitters

Located at 3021 Airport Ave #115, Santa Monica, CA 90405, United States, Pilot Outfitters is a renowned destination for aviation enthusiasts and professionals alike. This women-owned, small business stands out not only for its extensive range of products but also for its commitment to customer service and community engagement. For those seeking aviation supplies, expert consultancy, or simply a unique gift, Pilot Outfitters offers a one-stop solution.

Key Features and Services

Pilot Outfitters prides itself on being a comprehensive aircraft supply shop. Beyond its core offerings, the store also operates as an aviation consultant, providing invaluable advice to both newcomers and seasoned pilots. For those with a passion for aviation literature, their book shop is a treasure trove of resources. Fashion-conscious aviators will appreciate the clothing shop, while gift seekers can find a delightful selection in the gift shop. The sporting goods shop caters to the diverse needs of the aviation community, and the toy shop delights visitors of all ages.

The store offers additional services such as delivery, in-store shopping, and on-site services, making it convenient for customers to access what they need. Notably, Pilot Outfitters ensures accessibility for everyone with a wheelchair-accessible car park and entrance. The store also supports quick visits and accepts various payment methods, including credit and debit cards, as well as NFC mobile payments.

Customer Experience and Reviews

The exceptional customer service at Pilot Outfitters is evident from the numerous positive reviews on Google My Business, where the company boasts an impressive average opinion of 4.8/5 based on 37 reviews. One glowing testimonial reads, "Absolutely LOVED the store and a special thanks to Vanessa for taking the time to hear me vent on my first visit 😂" This highlights the friendly and supportive atmosphere fostered by the staff, particularly Vanessa.

Another review emphasizes the store's role as a local gem: "Cute little shop in SM airport for small plane pilots. I ordered the wrong A20 Bose headset (before discovering Pilot Outfitters) and started my flight school, called up and was helped by Vanessa. Vanessa was super sweet and helpful with the correct dual prong headsets available same day. Give them a visit if in the neighborhood, support local; you won't be disappointed 🙌🏽".

These testimonials underscore the store's reputation for exceptional customer care, product knowledge, and a welcoming environment.

Getting in Touch with Pilot Outfitters

For those considering a visit or looking to place an order, Pilot Outfitters' contact information is conveniently available online. Their phone number is 3103985373, and you can reach out via their website: pilotoutfitters.com. Here, you'll find not only product catalogs but also information on their delivery options, ensuring that whether you're at the airport or nearby, you can get your aviatorial needs met.

Whether you're looking for the perfect gear for your next flight or simply want to support a local, women-owned business that embodies the spirit of aviation, Pilot Outfitters is definitely worth reaching out to. Don't miss the opportunity to experience their exceptional service firsthand. Visit their website, call them, or simply pop by for an unforgettable shopping experience tailored to aviation aficionados.

👍 Reviews of Pilot Outfitters