Pawn King - Collinsville, Illinois

Pawn King, located at 9001 Collinsville Rd, Collinsville, IL 62234, is a reputable pawn shop that offers a wide range of services and products. With a phone number of 83462203 and a website at firstcash.com, customers can easily reach out or gather more information about their offerings.

Specializing in pawn shop services, Pawn King is well-known for its expertise in buying, selling, and trading various items. Some of the other notable points of interest include in-store shopping, delivery, and same-day delivery.

To ensure accessibility for all customers, Pawn King offers a wheelchair accessible entrance and wheelchair accessible parking lot. Additionally, the store accepts various forms of payment such as credit cards, debit cards, and NFC mobile payments. They also have the option to buy used goods.

With a strong presence in the community, Pawn King has garnered 154 reviews on Google My Business and holds an average opinion rating of 4.4/5. This demonstrates the store's commitment to customer satisfaction and its dedication to providing quality services.

👍 Reviews of Pawn King

Theresa J.

1/5

Sold me a tv that worked for 2 days and when i called to let them know what was going on. She as me did i purchase warranty ..wait a what no one ever said anything ti me about a warranty.why would i purchase a warranty on a tv that was 130. The lady was rude and steady saying she know her workers offered me a warranty and they did not.You want to keep the business in the community but to be steady called a lier.i will never go there again could have went to Walmart.

Andrew T.

5/5

I have bought a lot of jewlery from this place over the past few years and have always been satisfied. Being a pawn shop sometimes you run into flaws with items that you or the pawn shop can't see at the time of the sale. The few times out of a hundred that I've had problems with an item, the pawn shop manager (nice lady, very professional) has always done what was fair for me and the pawn shop, to make it right. They also seem to be one of the few pawn shops that look out for their customers. I frequent every pawn shop in the St. Louis area and I would honestly rank this pawn shop towards the top when it comes to integrity. I'm not saying they're perfect, but it seems like they're constantly trying to get better and correct their mistakes in the future. Also it seems like the more you spend, the more they're willing to work with you when it comes to prices. My suggestion would be to save up and try to negotiate a deal on multiple items.

Stanley W.

5/5

I've been a regular at thus location for awhile now.. I seen employees come and go.. Never a dull moment. My favorite go to person is Cindy. She always have an smile on her face.. An very open minded. Cindy keep up the good friendly work. 👏 you

Ramon C.

5/5

Let's start with the name of the person, ' johnny ' is an amazing person th best customer service and very very friendly personality. He's always very good on he's customers ... sales maybe up & down. but the service at this place is always the same... I always buy my tool's here and is always been the best... You should go there and check it out ... Good luck jonny keep it up the good work..

Tavon L.

1/5

They was unhelpful..nothing n the store is expensive..they gave me the run around on some of my expensive jewelry..didn't even buy is..real diamond and gold

Chris S.

5/5

Unique is amazing she knows the products she’s selling and is always extremely friendly, I have been doing business at this location for about 4 years now and every time I come in I hope she’s the one I have to deal with. The rest of the staff is also very friendly and helps out very much. I highly recommend this location.

Misty C.

3/5

The workers are friendly to me for the most part but I have heard them be very rude and sarcastic to other customers and they are not very professional at all. The place is very very small and even though they have one whole aisle (which is 1/4 of the shop) dedicated to laptops they are all old and outdated and they want a fortune for them. 1/2 of the store is jewelry which I never look at so no clue if it's any good. The other 1/4 is split between tools, radio equipment, and a few random things. It doesnt look dirty but it feels dirty lol the stuff is just all old and way overpriced..I bumped it up a star cause you asked how you could help and that is commendable. I can't figure out how to respond to your comment except to edit this one so: I don't really mind your store much, just some of the workers are rude and I think you should have someone a little more knowledgeable about computers there or maybe just someone who has enough drive to learn. It's a pawn shop though and I don't mind going there to pawn things regardless. Most of your other reviews are pretty good so mine won't make or break you anyway. Now you at a 3 and 3 out of 5 ain't that bad lol..(in my meatloaf 2 out of 3 ain't bad singing voice which is bad 😂) have a good day thanks for asking how you could make it better. Just asking made it better thank you.

Samantha M.

5/5

I love this pawn shop! The staff is very nice and knowledgeable, especially Darnella. She always greet and acknowledge the customers and she has great customer service. I would recommend this place to anyone.