Once Upon A Child Scottsdale - Scottsdale, Arizona

Solution M.

I brought in some very nice items my kids grew out of. I got a text 10 mins later saying they couldn’t buy my clothes because it smelled of cigarettes I don’t even smoke cigarettes!! When I came to pick the clothes up the worker was no longer there I think she didn’t want to sort through all the clothes before she got off work. I even asked someone in the parking lot did the clothes smell of cigarettes and was told no which I knew because I don’t smoke cigarettes.

Gabriel C.

Went to sell some good clothes my daughter grew out of , some were still brand new.. Told me it'll be around 45 min txt in 10 min and the lady said sorry we're just particular about what we pick so I told her whatever .. I felt a lil racism from her as well.. good place to find deal, but I'll just donate to need kids from now on..

MARISOL D. S.

Came here because of the ads that they post on Facebook and Instagram. They don’t greet you when you come in you feel very unwelcome.

I dropped off bin full of clothes and they told me 45 minutes and I said 45 but I wouldn’t mind because I was just gonna cruise around the whole store but she responded well you brought a lot of clothes with you expect with an attitude. I didn’t mind the 45 minutes. I was just surprised.

They should work on their customer service a bit more because we’re bringing in clothes for them to sell. I don’t think they need to treat us like that.

Only one of the employees was more with an attitude. After checking out, the other girls were very nice.

Laura H.

Although the process was about 15 minutes, the vibes were eerie at this location. I didn’t feel welcomed. First of all, I was told there were 4 ppl in front of me to sell stuff, and it would be 45 minutes, but then I was called in 15 minutes. I got the feeling I was told there would be a 45 minute wait to dissuade me from staying.

However, the most disappointing part was that I was offered a total of $11 for 2 pairs of brand new shoes, a dress, and a jacket, that were worth at least $180 altogether.

Severo L.

They have a good selection of clean clothes, toys and everything you need for your growing children. The service is excellent and they are very helpful. There is a restroom with a changing station as well.

Keiryn V.

So excited to have found this place! Over $150 value for $27 is such a relief for first time parents. (Or any parents I’m sure.) Friendly and helpful staff, reward opportunities and great discounts on already discounted items. (In great condition too)

Makai

Wife and I love to go to this place. Kids grow so fast and this is the best place to shop. There are brand new never used clothes that you can find for 1/10 of the price!

Natalie R.

Aisles and aisles of new and gently used baby and kids clothes, accessories, toys and gear. This is such a great affordable solution given how fast they grow! Everything is SO well organized and easy to shop.

You can also sell your little one’s stuff here when you no longer need it to give it a new life 🙂