Northwest Arkansas Florist - Fayetteville, Arkansas

Matthew C.

This place is always really easy to work with. I buy flowers for my wife and daughter here. They’ve learned my preferences and always make it easy for me to order. I can often just message them and give them an idea of what I want. They always knock it out of the park. My wife’s friend’s are always jealous of the flowers I get her. When my daughter and I walk in the staff is always very kind and make her feel special.

Julie S.

I had an incredible experience with NWA Florist this Valentine's Day! While there was a small issue with my husband's original order, the staff went *above and beyond* to make it right. They were incredibly understanding and accommodating, and within no time, they created a stunning replacement arrangement that exceeded all my expectations.

The new bouquet was absolutely breathtaking, featuring the most beautiful peonies, gerbera daisies, and roses. The flowers were so fresh and vibrant, and they captured the essence of romance perfectly. I was blown away by how quickly they turned a potential disappointment into something truly special.

Thank you, thank you, NWA Florist, for not only rescuing my Valentine's Day surprise but for making it unforgettable. I will definitely be a repeat customer and recommend you to everyone I know!

Teresa P.

I called to order a peace lily for a dear friend who had lost her mother I asked for their largest one and asked that they send one of their nicer plants. Well they did not disappoint, not only was it delivered within 1 hour of me placing my order, it was a stunning plant. My friend loved it and I don’t have to be ashamed of the quality. Very pleased !

Brittney A.

I had such a wonderful experience with NWA Florist! Both Megan & Sarah were so helpful throughout the process and were able to adjust my budget to align with my vision. I was considering doing artificial florals and I am so glad that I chose fresh. I had so many compliments and they last many days after the wedding!

Jen S.

I called from California early in the morning, needing a same-day bouquet delivery for my aunt. I was absolutely blown away by the exceptional customer service. The lady I spoke with was incredibly helpful and attentive; she took down a personal message to include with the bouquet and designed a beautiful arrangement that exceeded my expectations. She even went above and beyond by sending me a picture of the bouquet before delivery, giving me total peace of mind. The flowers were successfully delivered the same day, and my aunt was thrilled. I couldn’t be happier with the experience—highly recommended!

E.

Future brides, beware. I had a nightmare experience with NWA Florist. 2 stars instead of 1 because I was ultimately provided with a partial refund for the numerous problems.

I worked with Megan, the shop owner, starting in May of 2024 on a bridal bouquet, 2 bridesmaids bouquets, and 3 boutonnières. We had a consultation, I provided them with photos of my inspiration, as well as budget, wedding colors, and general other details. Together we picked out florals that would match from Megan’s suggestions and I was assured it would be no issue achieving my look (first picture, cascading bouquet design of fall colors, eucalyptus, roses, etc). Months later, after numerous consultations, signing a contract, paying both my deposit and full payment, I double checked the shop hours and saw they’d be closed the day of my wedding. Upon inquiring about this, they charged me an additional fee to “stay open” the day we already contracted and paid them for, claiming it was a mistake, to pick up my flowers. Less than a week before my wedding, they emailed me saying they couldn’t get my flowers in and I’d need to pick new ones. After a stressful call and being assured that, too, was a mistake… the morning of my wedding I received a text message with photo 2 and what they claimed was my bouquet (the red and pink). It looked nothing like my inspiration. Megan claimed she knew the flowers came in the wrong color and I should have been told ahead of time but that flower colors fluctuate and it was out of her control. She also saw no issue with the shape. The morning of my wedding turned into a huge fiasco. Megan inappropriately kept trying to come to our airbnb to “fix it” after being told we had no space for her, my mom had to miss her original hair appointment to go to the shop instead (which, we had to wait for them because it turned out they were actually open doing deliveries for another wedding that day anyway?) and we ended up with photo 3, some poorly sprayed (they ran out of spray midway through) roses and peach carnation bouquets that didn’t match anything, with purple wax flowers that were meant to be white, alongside filler we never agreed on and was never in our signed proposal.

When I called for a refund, Megan put her husband on the phone who told me “he saw our wedding and it looked fine to him” so he saw no issue (I’m not sure how, we have yet to get the photos back from our photographer - she hasn’t even began working on them yet - and they weren’t at our wedding of course, which was a private venue, but that’s besides the point). He was incredibly rude. They offered no real accountability or apology and only kept telling me they take pride in their business.

I settled for my flowers for my late October wedding and was really disappointed in the end. It was a beautiful bouquet, but it was not what I envisioned or what I was promised. It looked nothing like what I paid for and did not match my decorations or colors at all. I ended up cancelling my bouquet preservation.

We ask that in the future your business be more transparent about color fluctuations (especially for things like weddings when palates are important and you’re making the suggestions for clients) and your abilities in consultations, that your communication improve, and that you’re upfront about bait and switch or hidden fees. Judging by past reviews, this isn’t the first time this has happened. Hopefully, it will be the last.

EDIT: lowering my review to 1 star because owner texted me at 12:30am begging me to remove the review - not because they’re taking accountability, making changes and apologizing - because “they know it could have gone better but they’re a family owned small business and want to pass it to their kids one day and reviews area important to them”. Yikes.

EDIT2: what you’re saying isn’t true and I don’t appreciate the dishonesty.

As for my photographer, she’s shared very few sneak peak pics but her pinned post states she hasn’t edited our session yet and my fb is private. Saying “my wedding looked fine” so it’s a nonissue and is wild.

Julie S.

I used Northwest Arkansas Florist to provide flowers for my very small wedding in October. They made a bouquet and flower crown for me and a boutonnière for my husband

AND WOW. As someone who had no idea what I was doing or what I really even wanted, Megan and Sara were amazing to work with!

The only direction I gave them was I love the color purple, my husband loves yellow, he’s wearing a blue suit, and I want my bouquet to look like I picked them from a field

And I think the pictures speak for themselves. They were able to help me through figuring out the details of what worked best for my wedding and knocked it out of the park with the finished product!

Highly, HIGHLY recommend them for any floral needs and will be using them in the future whenever I need flowers for something. They are amazing!

Nathan A.

The most reliable and creative shop of flower experts in NWA! I use them for every holiday or celebration. They are fantastic at assembling something unique for any situation or person. I really wouldn’t ever use anybody else.