Marshalls - Danville, California

PowerOn

Dairy Queen store great service at the registers lots of stuff to see great gift ideas

Aishwarya Kher

Loved this store! It houses a variety of unique stuff for kitchen and home decor apart from electronics, footwear, clothing, personal care, accesories and much more!

My main purpose to visit was for checking out some cotton tops, but the way it's all stuffed in, you may have to invest enough time to go through all the collection. I scanned through it and felt it's pricy compared to the quality. So I let it go. Will surely visit again for my home and kitchen needs.

Sprinkles On Lips

Definitely never coming back to this location again. They wouldn't accept my return WITH receipt WITH tag because the description of the pants said "cropped" when the pants weren't cropped? Or maybe they were, I'm short, and they fit me lengthwise, but too big on the waist.

Anyways, Indian cashier kept walking away to handle other things, and kept calling other people. She did all this to find an identical pair of pants in their store with the same price and same "compare at" price, but said their pants' description didn't say "cropped."

Overall bad experience, she was not apologetic in the least. She didn't take the return and told me to take it back to where I purchased it. After 10 times of saying "Just wait just wait." Seriously considering canceling my TJX card if I get this sort of treatment for a completely valid return.

Krussh

The store carries a wide range of products in various styles, sizes, and colors. Whether you're looking for casual wear, work clothes, or formal wear, you're likely to find something that fits your needs.
However, the store's inventory can be hit or miss. Because the store offers overstocked and clearance items from various brands, you may not always find exactly what you're looking for. This can be frustrating for shoppers who are looking for something specific. The store offers high-quality products at significantly lower prices than other retailers. This makes it an excellent choice for shoppers who want to save money without sacrificing quality.

john smith

Today we came to return the bag we purchased from Marshall. We had the receipt as well. The cashier was kind to return the bag but the store Manager was recist because we speak different language. He came and said gave the money back. We will Not the return the bag front of all the other customers. I have been living in San Ramon for past 25 years. I never got insulted like this please don’t shop here anymore. I will email the corporate office as well. They shouldn’t hire racist people to there work place. I will Not shop anymore any other marshall period.

Tina

Don't go there if you expect any basic customer service.
Just had my worst shopping experience in my whole life. The cashier whose name is Siti blamed me for yelling, called me rude and threatened to forbid me from entering the building just because I was trying to double check the due amount with the cashier who was helping me. I had a return and then two new purchases. I told the cashier that I would like to use the refund for the new purchases when she asked me. So when I saw the due amount on the screen, I was a little confused that I still need to pay full price for the two new purchases. That’s when the woman Siti showed up. Instead of responding to my concerns, she started to blame me yelling and giving the other register a hard time even though I soon realized that she must have refunded the money to my card and started to let them know. I tried very hard to explain to them now I knew what happened and I was ready to pay. But Siti didn’t seem to listen, she also ignored the fact that the other cashier was trying to take back her work. I was furious to hear Siti threatened me, so I didn’t even want to buy anything anymore at the moment. Then I noticed the register was getting anxious because she thought she did the return wrong. But with the rude, stubborn and arrogant Siti’s presence, she didn’t even get a chance to talk to me. I didn’t have a chance to explain to her either. Finally I finished my payment when the machine showed me the amount again. Siti disappeared before the manager came in.
The manager apologized to me after she learned the whole story and she didn’t think any employee should have said anything like forbidding a customer coming into the store. But the rude woman Siti said that to me in front of my young child. The only thing I felt better was I finally had a chance to tell the first cashier when she was nervously toward me and the manager that I didn’t blame her for anything, that’s all Siti’s problem. I soon recalled she was already not happy with Siti telling her to not forget to let me sign the return receipt before all the fuss started. So, this woman Siti was not just being mean and rude to a customer like me, but also being bossy to her coworker caused the anxiety of her coworker.
I have been to this Marshalls store for almost ten years, I never encountered such a ridiculous person. Siti’s behavior not just insulted me, but also had a bad influence on her coworkers and other customers who were there. I will not come back to Marshall’s again because of mean people like Siti work there.
I took my time to write this review because I don’t want anyone to be insulted by mean people like Siti again.

Tselote Tessema

I would give zero stars if possible, as I found the customer service manager to be extremely rude. They did not take the time to explain their reasoning, which left me feeling frustrated and unvalued as a customer.

Prince Wilson

I Went to this store Today I am Disbelief When I Didn’t Feel Good and one of the Managers Not to sit on the chair I told him I was Not feeling well so He told me Not to Sit in the Chair and I said it time to leave this store and the 200.00 I was going to Spend I left the store Without any Store Merchandise I was not Happy and I Will Never Return I am Disabled person Also No Sign Saying Not to Sit On The Furniture? Never I Regret Coming To This Store!!!