LOHO - Valencia, California

Peter Xaymountry

I stopped by this Loho store inside Valencia mall when my wife went to the bathroom next to this place. They had some nice window display so I decided to go inside to see what they had. I saw some nice Dragon Ball stuff and small backpacks. They also have some Funko Pop and plush toys as well. The store doesn't look big from the outside but when you get inside, you'll see that they have a lot of merch inside. If there are a lot of people in the store then it can get tight because the aisle are not that wide.

Christina

I paid 49.99 for a Nendoroid expecting to get the real one but ended up getting a fake copy thats 9$ on Aliexpress I could of used that money getting a real one online… (DON’T buy Nendoroids from here better to get them online to get a real one PLEASE. )) ALL PURCHASES ARE FINAL CAREFUL!!!! The neck is what gets me.

NintendoFan224

This store is actually one of the decently expensive shops in the mall. Any anime or video game fans should check this place out, it has great merchandise and stuffed characters. From all the other reviews I noticed the "buyer beware", essentially a selection of the products they have aren't licensed and are knock-offs. I actually noticed this when one day I purchased an anime backpack and the title was messed up because one of the letters was replaced with another. So, if you want to buy something make sure the spelling is correct and the character looks like itself.

Another important thing is that they overprice most of the items, but it makes sense, it's a small business reselling things to get more profit. That's how most stores work as you can tell when you walk around and see something familiar that was originally a lower price. Also, they sometimes ask if your going to buy something, don't take it to offense, just say your still looking and they won't mind.

So far, Loho has been my go-to-shop for a year now, the owner and the youthful staff are nice. Go check it out!!

Crystal “Kittiekat” Lyons

The owner is always there when we go. He's great and likes to give a small token to returning customers. We got a cute post card for my daughter with an anime character she likes on it this time. The items are always worth a look. Her backpack is a nice quality.

Monica Doss

This store does racial profiling!
To whom it may concern. I have an eight year old little girl. LoHo in the Valencia location is her favorite store. We visit every time we come to the mall and purchase many items from the store. I am emailing you to call your attention to an incident which happened Tuesday, March 29, 2022 some time after 4pm. This incident was a clear case of racial profiling. As a parent of a black child, I am heartbroken, disappointed, and sickened that this happened. She is only eight years old and being subjected to the harshness of being black in America. Last Tuesday, I let my daughter go into the store by herself while I sat outside. She has been saving for a hat she wants and wanted to see if it was still there and browse other toys. She went in and out of the store to update me on items and how much they cost. She was deciding if she should spend her money or continue to save for the hat. Not too long after she left the store and was talking with me, a gentleman from the store approached us. I asked how I could help him. The worker told me my daughter had taken something from the store without paying. I told him my daughter was looking in the store but did not take anything. He responded by saying they have it on video. At that point, I took my daughter's bag and checked it right in front of him. He saw that she only had her small wallet and a pack of gum, nothing from the store. My daughter was being very respectful even though she was in tears from being accused of theft. She repeatedily said " Sir, I did not take anything from the store." At this point , the worker said he would like to show me the video even though we had already shown him that we had nothing from the store. We went to watch the video. I watched my daughter pick up a toy, check her wallet to count her money, and drop the toy back where she got it from before she left the store. The worker did apologize and gave her a toy. Then he gave excuses such as kids come in and take things making it a habit, and also saying his manager told him to get her. Children may do this, but my child did not. This is a store that attracts children and is your way of making money. It is very clear that my daughter was profiled. If the staff were watching the video, they would have seen that my daughter did nothing wrong. They saw a black child with a backpack/purse and assumed she stole and had no problem accusing her. There were many children in and out of the store at that time, yet my daughter was singled out and targeted. Racial profiling, especially in today's sensitive climate is unacceptable. Accusing any child of stealing is traumatic and not ok. If you are going to be watching people, you should fully watch before accusing. My daughter did not deserve this treatment. That day will forever change the way we feel when we walk in the mall and I have to explain to my daughter what happened. A small apology and a fidget toy does not make this right. This forced me to have many conversations with my daughter that children should not have to deal with. This is so disappointing on so many levels. You as individuals and as a store need to do better. All staff need training in cultural and racial sensitivity and laws regarding discrimination. We will no longer support your store. I know there is not much that can right this wrong with us. However, I am writing this review in hopes that this will not happen to another child.
Sent from my T-Mobile 5G Device
Get Outlook for Android

Samantha

BUYER BEWARE! They sell knock off versions of figures and are overpriced. I bought some single posters for $4.99 each and then whet to my local Tokyo Life store and they were selling the EXACT same posters in a sealed set of 8 for $12.99. If I could leave 0 stars I would.

Will K

I was looking for a gift for a friend. Found Gundam figure here, which my friend loved so much. The owner was kind to gift wrap them for me.

Danny Park

Need a great gift for your relatives or friends, this is the place with lot’s selections. They have it all… I’m coming back again. Thank you for having this awesome place it’s a kids HEAVEN!