LKQ Metro Inc. - Caseyville, Illinois

Johnna M.

They are very polite in helping me get the information I need for my vehicle highly recommend

Shawn L.

I own 2 auto repair shops, been in business for 25 years, well they sold me a motor that stated on their website that it said was running in car, I put the engine in and was knocking and the timing chains were rattling so bad they could of never tested this engine> I did not purchase an extended warranty because of description of engine. My business spends 10000 thousand a year or more, what do you think they are going to do for an average customer. Not a damn thing stay far away from them!!!!

Angie K.

Great people work here!

Jack L.

Everything was fine. They were very polite and professional. They handled the covid-19 restrictions very professionally. The employees of the transmission I purchased directly into my truck.

I would recommend always checking the tie downs as soon as your off site. There was only one strap around the unit and the pallet and it slipped allowing the transmission to come loose.

Bill A.

I contacted these people before my warranty was up on an engine I bought off them that went bad. I got the runaround from them and they told me after the warranty expired that I was supposed to fill out a report before it expired. They made it a point not to tell me I'm sure. Paid $1300 for at the most a $300 engine for a six month warranty. Never again will I get screwed by them...

Jeremy R.

Large gravel parking lot with plenty of room to park. Multiple buildings with no signage to know where to go. Inside is very clean. Great quality used parts. Parts are clean. Easy to order parts.

Fernando D.

I really like this place especially when l don't feel like pulling my own parts. The parts locator service is second to none. Great pricing and 6 month Warranty where others only give 7, 30, or 45 days on used parts. Hardly ever have to wait in line.

Kari C.

Called and was told part was on its way. It never came and when I called back I was put on hold for over 20 min. and then disconnected this happened 3 times. I never was given an explanation on why part was never delivered this bad transaction cost our shop a customer and eventually an extra 700$ to have the part overnighted from another company. I've never experienced such lack of consideration. This Caseyville location might be the worst parts store I've ever experienced.

Johnna M.

They are very polite in helping me get the information I need for my vehicle highly recommend

Shawn L.

I own 2 auto repair shops, been in business for 25 years, well they sold me a motor that stated on their website that it said was running in car, I put the engine in and was knocking and the timing chains were rattling so bad they could of never tested this engine> I did not purchase an extended warranty because of description of engine. My business spends 10000 thousand a year or more, what do you think they are going to do for an average customer. Not a damn thing stay far away from them!!!!

Jack L.

Everything was fine. They were very polite and professional. They handled the covid-19 restrictions very professionally. The employees of the transmission I purchased directly into my truck.

I would recommend always checking the tie downs as soon as your off site. There was only one strap around the unit and the pallet and it slipped allowing the transmission to come loose.

Bill A.

I contacted these people before my warranty was up on an engine I bought off them that went bad. I got the runaround from them and they told me after the warranty expired that I was supposed to fill out a report before it expired. They made it a point not to tell me I'm sure. Paid $1300 for at the most a $300 engine for a six month warranty. Never again will I get screwed by them...

Jeremy R.

Large gravel parking lot with plenty of room to park. Multiple buildings with no signage to know where to go. Inside is very clean. Great quality used parts. Parts are clean. Easy to order parts.