Lids - Victorville, California

Certainly If you're looking for a unique blend of shopping experiences, Lids located at 14400 Bear Valley Rd SP341, Victorville, CA 92392, United States is definitely worth a visit. With a telephone number of 7602411023 and an online presence through their website, Lids Victor Valley offers a special mix of shopping conveniences and services.

Specialties include a Hat shop and an Embroidery service, making it a one-stop-shop for all your headwear and textile customization needs. The store's Other points of interest are noteworthy for anyone planning a visit. They offer In-store shopping, which is great for those who enjoy browsing physical stores. Additionally, delivery services are available, including Same-day delivery and the convenience of a Wheelchair-accessible car park and Wheelchair-accessible entrance.

For those who appreciate quick visits, Lids ensures a swift shopping experience. Payment options are versatile, accepting both Credit cards and Debit cards, and even incorporate modern methods like NFC mobile payments. This variety caters to all customer preferences.

Reviews are a testament to the quality of service and products offered. Lids has garnered a respectable reputation with 120 reviews on Google My Business, leading to an average opinion of 4 out of 5 stars. This high rating suggests customer satisfaction with the products and service provided by Lids.

When considering a visit to Lids Victor Valley, you're not just shopping for hats or embroidery services; you're engaging with a business that values accessibility, convenience, and customer satisfaction. The combination of in-store and online shopping options, coupled with excellent customer feedback, makes Lids a standout choice for anyone in need of stylish headwear or custom embroidery.

If you're in the area or planning a trip to Victorville, don't miss out on visiting Lids. Their user-friendly website is also a great resource for exploring their inventory online before you go, ensuring you make the most of your visit. For a truly memorable shopping experience that meets all your needs, contact Lids today through their website and discover why they stand out in the community. Whether you're looking for the latest trends in hats or seeking a personalized embroidery service, Lids at 14400 Bear Valley Rd SP341, Victorville, CA 92392 is ready to serve you with excellence.

👍 Reviews of Lids

Vanessa W.

1/5

I placed an order for 12 custom embroidered hats back on August. Still have not received all 12 and dealing with the manager Gary and Nick. I was told excuse after excuse why they didn’t get done on time. Went back in over a month ago to pickup what should have been the last two hats and they are a different color. They are now ignoring my text messages and I can’t reach the store. I need someone from upper management to get back to me.

Leo G.

1/5

Got two hats made. One was ok not perfect. The other was bad. Employees even said it came out bad. They said they can't fix it. They sure can take my money . 130 bucks for 2 hats and 3 words. Please don't use this place 🙏.

Breanna H.

1/5

I took some clothing in for embroidery. My order was supposed to be ready by Friday, it was not ready until Monday. Also, one of the items were left out and not finished and we’re not given back to me and I was charged for it. I called to find out where my item was at and they did not know where it was. The owner of the store called me back 24 hours later and was very rude about everything that happened and did not once apologize and stated that I did not work for his company so I had no right to give him any advice on customer service. He had no type of customer service he was very rude and hung up on my face. This will be my last time going here. This is not the first time, staff is very rude! The embroidery came out horrible and small. Don’t worry, I reached out to corporate as well. Gary may be the owner but he ain’t superior of this company.

John M.

5/5

Polite and professional. They took good care to get my embroidery done right. Software had a glitch so I had to leave it with them until the next day. They called back first thing in the morning. Excellent customer service and communication.

Joseph O.

5/5

Honestly, I was expecting like decent work with the embroideries but honestly, it ended up coming out amazing, the people who were working there today (January 29, 2022 around 3-4:30 P.M were super polite and very helpful. Although the estimated time was around 40 minutes off, I’m still extremely happy with the results.

TRINIPAPA T.

4/5

Great selection of all Caps . Hats styles teams. and They Will Put names or dates sown on Hats. For extra fee. Buy one get 2nd half off not bad if your into hats. Friendly service.

Alexis M.

1/5

Had a very terrible experience at this store today. Claudia and Marcus we're very rude, they were upset because they're system was down and kept telling me to come back. But I told them I have cash, they said "well we don't have change , so if you don't want to wait, come back later. "
I said, "oh no I'll wait." When they gave me the total, it seemed to high. I asked them how they got that total, because I added the trascation on my phone and came up with a different total. Claudia got immediately irritated and Marcus too because he had to leave the store to get change for me. Claudia said, "I sell these hats all the time, I know how much they are". I said, "well the calculator is coming up with a lower total, I can show you here". Marcus started talking in a very irritated voice saying come back later and arguing and Claudia and Marcus we're both tag teaming me, yelling at me. In the end my total was correct and they were overcharging me. And when I said, those $3 mean something to me. Claudia laughed at me. Then Marcus called his supervisor and started lying to him and talking bad about me in front of me. That's when I started recording what he was saying and his tone of voice. And I told Marcus why don't you be honest with your supervisor and tell him what really happened"? He then got more mad and called security who happen to be walking by and had me and my 3 kids kicked out of the store. These employees have zero customer service skills and frankly are very mean people.

Tyler M.

5/5

Went in to purchase a new beanie and had then embroid a logo onto it! They did a great job and the service was fast and friendly! By far my favorite beanie and will be coming back for more!