KC Summers Auto Group - Mattoon, Illinois

Kayla C.

Jeff White was able to get me set up with Patrick to assist me with buying a new vehicle. Patrick was top notch with his customer service and I am satisfied with my purchase. Carson in finance made the process smooth and got me a lower rate than I was expecting. I would recommend checking them out for your next vehicle purchase.

chloe W.

We brought our Chevy Silverado to them after driving in from Texas. We’ve had our truck in their shop a few different times for various issues since January of this year. First they left our water pump open and all of the coolant leaked out so we were left stranded during the weekend. Took it back because we were having jerking when the truck was shifting (obvious transmission issues). Got a transmission installed by them after our truck was in the shop sitting for 40 days. Now he we are on a Sunday (03/09/2025) with NO ENGINE OIL, A JUMPING transmission, and stranded yet again. The mechanics have no idea what they’re doing. Dismissive, unprofessional, and unreliable. We asked for front to back diagnostics multiple times and every time we have gotten our truck back, there is a massive problem the following day.

Amy H.

We purchased our 2017 F150 from Wil at KC Summers in 2021 and returned for our 2024 Buick Encore. Wil makes everything so easy! He finds the best fir for your needs for both comfort and finances! He is the absolute best in the business and I will never go anywhere else for sales or service again!!!

Kara A.

I highly recommend K C Summers! I’m the kind of girl that HATES every second of the process of buying a new car (I would literally rather shave my eyebrows off), but with Wil at K C Summers, the process was a breeze & actually enjoyable! There was no pushy salesman tricks, no mansplaining, no annoying gimmicks, just a kind, helpful & personable experience from start to finish!!!

Joe &. J. P.

We recently bought a 2024 Hyundai Ioniq 5 from KC Summers and are very pleased with their service & the car! Ryan Hart did a great job finding the EV we wanted in a timely manner and there was no hard sell + no bad vibes like you can get elsewhere. This is now the 3rd vehicle we have purchased from KC Summers, dating back to 2010.

josh M.

Absolute garbage service department. BEWARE!

2023 Buick Encore GX threw an engine code after 30k miles. Still under warranty. First tech tells my wife they are booked and to "go ahead and drive it unless it's flashing". Our service appointment? All the way on October 8th. Called yesterday and said to go ahead and bring it in. They did not have the part. So today, bring it back for the part. My wife took it in at about 9:45AM. Here it is 12:28PM and they are saying "two more hours because our senior tech is on lunch." Meanwhile, our kids get out of school. Have no way of getting there on time. Do you think KC Summers cares? Of course not!! Their techs wanna drag their feet on a warranty part that is simply a sensor in the ignition. Should have taken two hours MAXIMUM to complete.

My father in law has been a loyal customer to this place for over thirty years. That ends today. No longer will my family be giving you ANY business and everyone reading this should seriously think twice about spending your hard earned money here. This is not the same place it was 20 years ago. Nobody cares anymore.

Chuck R.

The KC Summers family is the best in the business. After purchasing 4 vehicles from them over the years they have always met or exceeded my expectations. Starting from the head of finance to Jim, Jeff, Jordan, Stephanie & everyone else involved they are the best to work with. I always recommend KC Summers to anyone I hear that is looking for a vehicle. Thank you to KC Summers & the whole team. Sincerely, Chuck Roberts.

Aaron J.

Outstanding service and staff. A pleasure to do business with! Service department is honest and fair pricing, and our salesman was great! It’s been three years since our new suv purchase and he still calls to see if all is well with the car!