GameStop EB Games - Miami, Florida

GameStop EB Games is a leading retailer specializing in video games, collectibles, computer accessories, electronics, and trading cards. Located at 19575 Biscayne Blvd Suite 1641, Miami, FL 33180, this establishment is easily accessible and offers a wide range of products for enthusiasts and casual gamers alike.

You can reach them by phone at 54660942 or visit their website gamestop.com for more information.

With Specialties such as video game store, collectibles store, computer accessories store, electronics store, game store, and trading card store, GameStop EB Games caters to a diverse clientele. In addition to their extensive product selection, they offer services like Delivery, In-store pickup, In-store shopping, Same-day delivery, and Wheelchair accessible parking lot, ensuring a convenient and enjoyable shopping experience.

Other points of interest include Quick visit, Credit cards, Debit cards, and NFC mobile payments, making it easy for customers to make purchases and enjoy their products quickly.

GameStop EB Games has garnered a total of 367 reviews on Google My Business, with an average opinion of 3.8/5. This feedback highlights their commitment to providing quality products and services to their customers.

👍 Reviews of GameStop EB Games

Adam M.

1/5

Illegally denied return. Case coming up! I recommend everyone report this company to the Better Business Bureau, FTC, and Attorney Generals.

Cristina A.

1/5

The girl that works here is soooo impolite and rude! She needs to help better the customers without talking back to us and rolling her eyes!!!! She didn’t give me the new receipt of the transaction and she didn’t give me the change for the credit I had.

Ray G.

1/5

Please be careful with attempting to do a submit to PSA through this GameStop location in aventura mall. Everyone from in-store clerks, to district manager are the worse of the worse! I just went through one of the worse experiences in my life! I paid 95$ for a submit, 9 days past and there was no update on the app, I contacted the store and the clerk told me the only person that was “trained” to do the submits to PSA quit on them out of nowhere. Mind you, I just dropped off 6 cards valued at 2,000$ ungraded, my immediate thought was this employee saw my cards and said hell with this and decided to quit and take my cards. The clerk stated over the phone they don’t know what to do now with my submit, got aggressive over the phone extremely unprofessional as I told them to please cancel my submit especially since my cards were still at the store and I felt my cards and their values were at a huge jeopardy. I went back and forth for days trying to retrieve my cards, I called PSA directly and spoke to a supervisor and they stated there was no reason for GameStop to withhold my property. I arrived that same evening to the store while attempting to speak to GameStop rep over the phone who stated they would be able to talk to the in-store clerk for a resolution. As I arrived so did the district manager, I explained to him the situation, he arrived with boxes to unload with a fellow worker. But of them started screaming at and threatening me to stop looking at them crazy, and they would “give me my cards back” the district manager went to the back office where the cards were stored, came back out to the store and slapped all six cards on my hands aggressively. It wasn’t even worth my energy to deal with these miserable individuals. But the crazy part about it, if it was the other way around I can only imagine how these unprofessional no manners no morales individuals would have reacted. I’m begging you all, never get your cards graded at this location! It’s a disgrace to the community, shame on all of you involved in this matter, do better ! People work extremely hard to be dealing with this non sense! They don’t even deserve a 1 star, I’d grade them a zero if I could!

Katrina C.

3/5

This place is so good I love it but I wish they had more interesting Xbox 360 games I got 3 of them now and the next time I go there I will return one of them but tbh this place is awesome

Juan H.

1/5

If I could give it zero I would no urgency two separate times I pre ordered somthing and they don’t have it it’s ridiculous and it blows my mind ! Boxes all over the store and register nothing unpacked or unboxed went from one GameStop to another because I had my preorder here and ofc they don’t have it wasted a trip wasted time etc

Caitlin N.

1/5

seems like its common practice to add warranties without the customers permission, dont really blame the employees because its obviously being approved by the managers. shady store doing illegal practices, I don't recommend

Nathalia F.

5/5

UPDATE!!! TAD IS THE WORST EMPLOYEE I I
ENCOUNTERED HERE HES HORRIBLE NO PERSONALITY NOTHING AND SUPER RUDE ! Here at one of the PS5 release and I just made it! Eddie was so amazing ! He attended the customers with questions and gave us drinks and snacks while we waited ! Thank you game stop AVENTURA you guys are always so welcoming and helpful! Great launch day

Jacob E.

4/5

Honestly didn’t buy anything due to my financial situation. But their employee Mario is incredible and extremely passionate and knowledgeable about his craft and the products that he handles. He’s super nice and was an absolute pleasure to work with. Will go back to buy something in the future because of him.