Factory Entertainment Inc - Concord, California

Factory Entertainment Inc is a company located at 2355 Whitman Rd, Concord, CA 94518. Their phone number is 52703739, and their website can be found at factoryent.com. They specialize in entertainment, collectibles, professional services, and toys. One notable feature of the store is wheelchair accessible parking lot.

On Google My Business, Factory Entertainment Inc has received three reviews, with an average rating of 2/5. This indicates that the company may have some room for improvement in customer satisfaction.

In terms of their offerings, Factory Entertainment Inc provides a diverse range of products and services. Their entertainment offerings are particularly noteworthy, as they cater to a wide variety of interests. The collectibles section of their store is also quite extensive, making it a great place for those looking to add to their collections. Furthermore, the professional services offered by the company are tailored to meet the needs of their customers.

Factory Entertainment Inc's location in Concord, CA, is easily accessible for those living in the surrounding areas. The store's website provides detailed information about their products and services, as well as their hours of operation. For those unable to visit the store in person, the website offers an online shopping option.

👍 Reviews of Factory Entertainment Inc

J D.

1/5

As others have said, very shady business practices and terrible customer service. Brittany Oglesby “customer service” director does not return phone calls. They ship defective products and when you return for a replacement, they ship you a used item that has been cobbled together with a mix of parts from other returns and included a damaged display case. That is what they shipped back to me. I couldn’t believe it. They stopped responding to my emails and calls. I also left various voice mails in their general voice mail as well. Have to file a dispute now to get my full refund back.

Ma P.

4/5

6/20 Limited with the items they had but I bought a cool Halloween 2 lunch box and it was in great condition.

Jaime N.

1/5

Shady business practices. Do not buy through their website OR amazon. You've been warned.