Explore Scientific - Springdale, Arkansas

Explore Scientific - A Leading Telescope Store

Explore Scientific is a renowned telescope store located at 1010 S 48th St, Springdale, AR 72762, United States. With their easily accessible location and comprehensive range of products, they have earned a solid reputation among astronomy enthusiasts. The store can be contacted via phone at 8662523811 or through their website at explorescientific.com.

Explore Scientific specializes in offering a wide array of telescopes and related accessories, making them the go-to destination for those seeking high-quality equipment. Their specialties include telescope store and toy store.

Other points of interest at Explore Scientific include kerbside pickup, delivery, in-store pick-up, in-store shopping, on-site services, same-day delivery, wheelchair-accessible car park, wheelchair-accessible entrance, quick visit, and payment options via credit cards and debit cards.

The company has received positive feedback from customers, with 64 reviews on Google My Business and an impressive average opinion rating of 4/5. This demonstrates the store's commitment to providing excellent customer service and top-notch products.

Whether you're a seasoned astronomer or just starting your stargazing journey, Explore Scientific is the perfect destination to find the perfect telescope and accessories to enhance your experience. Their knowledgeable staff and extensive selection make them a trusted partner in exploring the wonders of the universe.

👍 Reviews of Explore Scientific

Tedd P.

1/5

Don’t buy anything like new orr says it’s in good shape! It’ll likely be missing parts or have the wrong parts, with it. And you will have to pay to get the original parts, and by then you coulda bought a new telescope cheaper! No good.. And not a good place to do business with. Most of all right along to purchase from! Below do parts look like this scope would be worth $499.99 or right along in most shape liars!

Martin R.

5/5

The service I've received from ExploreScientific is fantastic. A recent order had a small fault and they shipped a new one immediately. They also supply some of the best scopes out there - I own the 152mm APO refractor with the updated focuser and it's outstanding. They stand by their products and always provide feedback to me.

Rick S.

2/5

Received a telescope with a hand print on the inside of primary mirror, eye Peace adapter almost fell off when unpacking it ,and a bent bolt on the tripod adapter. Sent it back haven't heard anything from them on return. Sucks to get ahold of anyone there for information.

J

1/5

I purchased this telescope with high expectations. However, upon receiving the product, I was disappointed to find several issues. The telescope appeared to be used or refurbished, with visible scratches and dents. Additionally, the secondary mirror was damaged, and the base plate was only partially assembled, with several screws missing. When I attempted to contact customer service, I encountered a lengthy automated message stating that the voicemail box was full, only to be redirected to a voicemail system requesting me to leave a message.

Kevin G.

5/5

This is a great business with extremely helpful people. I’d like to personally call out Beth, Kent, and Scott for their patience, attention to detail, and exceptional customer service. Many times I have come in and they have demonstrated great patience with me, taking time to answer all of my questions thoughtfully and teach me everything I need to know about my telescope and mount. Every time I go in there, I learn something and you can tell that these folks love what they do. I look forward to many visits and learning experiences

Leng M.

5/5

I dealt with ReBecca through email at Explore Scientific about my Alpen Shasta Ridge 10x42 Binocular. My original was an older model that a part fell off and I inquired about a replacement part. This company was awesome and so was ReBecca's communication as they replaced my binoculars at no extra cost to me. I highly recommend Alpen Binoculars and it is worth the money. Quality product

J.t. B.

5/5

I am so grateful of all the folks at Explore Scientific. Their customer service exceeds all expectations, in person and in correspondence, and they've helped me with any questions i may have, growing my skill and knowledge in the wonderful hobby of astronomy. Thank you!!!!

Christopher M.

5/5

Update .... I was able to receive a full refund when I called. They answered the phone promptly. Perhaps they were overrun. I'm not sure. Honestly, I couldn't have used the glasses as the cloud coverage in Jacksonville was pretty thick. I wish no further I'll will to this company and revise my review. .............. I ordered 50 eclipse glasses on August 2. I paid for two day shipping. I ordered them for my coworkers and their families. I haven't received the glasses as of August 18. I have reached out to them several times. They emailed me saying the glasses were in transit and gave me assurances that the order would arrive on time. I trusted their assurances and am now in a position where my coworkers and their families will not be able to view the eclipse with glasses from this vendor. The other reviews talk about the hectic ordering and customer service. I'm not sure of the veracity of those reviews as being from customers. I can say that this company has not answered my recent calls, has not provided a tracking number, and has not provided me with a manner to request a refund. I have documentation to support this statement.