Eco Thrift Citrus Heights - Citrus Heights, California

Monty C.

Wowza. I hope everyone on their pricing team is having a bad day. Their prices are truly insane.

As a shopper, I would avoid buying from here as to not support these extortionary prices (on donated goods nonetheless). As for donating, I would suggest giving your things to a more deserving LOCAL thrift store

As a community, we need to stop supporting stores that are actively ripping off their customers.

Bonita

Been a diligent thrifter for 5 decades. I know thrifting! Both donating and buying. I don't go to thrift stores to pay almost retail and your pricing is. I guess I just had to refresh my memory why I don't shop there anymore and I was on the way home needing an item for tomorrow. We donate you your merchandise, you have self check out to save on labor. STOP overcharging those who support your store or used to support your store. It's bad business.

Natalié A.

Everything was great except for one thing. Their pricing regulations and team. They bagged a bunch of random things together for kitchen use, different utensils and can openers and didn't price them individually. They priced them higher so they can sell them easily. So, we had no choice, we bought a vintage garlic press, but it came with a few very unnecessary items we didn't know what to do with. Who does that? They don't really care, they just want to sell the stuff faster and get money. Also, I really needed an ice maker and it was a good size Trey, double the usual size and with silicone bottom. They took the item away at the register because it didn't have a price tag and told me they can't sell it. There's something definitely wrong with the team in the back that prices items. The girl in front of me wanted two tall crystal looking grasses that were priced differently, looked identical from two feet apart but one was more expensive. It makes absolutely no sense. And the girl at the register tried to explain that they looked different and one had different lines going in a different direction, completely irrational. I had the same issue. I found two identical almost new, beautiful towels. A sort of dark cream color with pineapples on them engraved in the texture of the towel. Very nice. They were fairly affordable! But, one was one dollar more, again. Then I asked the same girl, the exact same question. Well, how about these, they're identical, so then she told me that there's nothing she could do to change the prices because the people in the back deal with that and the prices are permanent. Why did she make the girl in front of me feel dumb and try to explain to her that her set of glasses were not the same? I think it's the Sacramento vibe. There was a sense of unprofessionalism and rudeness from the employees. I was there for a while. I heard them gossiping and complaining about customers, possibly me, for doing something completely innocent.
I had dropped off a few bags of donations earlier in the day and came back a couple hours later to let them know I forgot one in the car. He recognized me and announced that they don't take donations after a certain period of time. I told them I was there earlier, I apologized for forgetting one bag and that I was from out of state and cannot come back. I was doing a handicap friend a favor that could not drop them off on her own.
I'm not sure if he was talking about me or someone else when I left but I heard three people in the front listen to his negative attitude and complain and then they joined in on an inappropriate complaint conversation about customers while there were a lot of people around. I'm from the East and I've never seen anything like that happen here around a busy store, usually people try hard to do that when no one is around on the side in the back. But, this was different. It was all the front workers who were monitoring the self checkout location. I was not impressed. Something is definitely wrong with the training of the poor quality of the pricing employees and the front checkout "policing assistants".
Save yourself some time and dignity, either but the differently priced identical items or leave them. Better not to interact with them to fuel their gossip. And it happened twice. Three of them were together in the back of the store. It was packed!!! I've never seen a thrift store so packed. I was 2-3 feet away and there were people in each aisle around them, and they were talking about a customer and gossiping about them in a very uncomfortable and negative way. Very unprofessional.
Just remember, check all the rules on your own, and don't poke the unkind bears working there. Only one petite, Easter European lady with an accent was kind and another very young Hispanic looking girl was super nice! Most of the people gave off a mean, rude, unprofessional vibe. Those two girls should get a raise!
With that said I did find some amazing things there, in a large city, things I would not find in my small town so I brought them with me in my luggage!

Cassie B.

This is my favorite thrift store in the area! It is a huge place with every department you can think of. I always find great clothes for great prices. They have a decent shoe section. Great home goods section! Toooooooons of clothes in all sizes. They even have a crafting section. Sometimes you do have to spend a decent amount of time looking through everything, but it isn't as cramped as most thrift stores I've been to. Highly recommend checking this place out. Every day they have different sales on different items.

Yvonne S.

You never know what you will find in that store. Love the self check out, no waiting in line and it's very easy to do.

Lauren L.

No dressing rooms I can kinda understand, but no returns if it doesn't fit? If you're asking $200 for a prom dress then you should be able to try it on before making a sales final purchase.

Brenden L.

been shopping here for years, and the place is really gone downhill with their pricing And selection. Rarely has good stuff and the stuff that is good, Sits there forever because they charge everything close if not over retail price for used goods. Saw a $14. Winter coat for a Baby, Which is beyond Tonedeaf from a thrift store. I understand supply demand, but there’s a constant flow of used clothing and whoever has Been in charge of pricing has zero understanding of the financial accessibility purpose of secondhand clothing and id only concerned about excessive profit. This business is a shame

Kayla M.

Last summer my family and i went to this eco thrift location and found a pair of jeans for my husband. We had purchased them along with some other clothes items and when we went to leave, we noticed the security tag still on so we asked an employee to remove it. He told us it was priced wrong, we couldn’t leave with the pants & we couldn’t get a refund. So we had to go back into the store and find something equivalent to the price paid or take the loss. It was super inconvenient considering we had our young toddler with my husband and i. We ended up taking two toddler pairs of pants that he had to approve. It was ridiculous the extent that he went to take those pants, that we had purchased, from us. The pants that eco thrift acquired for free. It was wildly inconvenient & petty & i haven’t been to that location since.