Cold Stone Creamery - Twentynine Palms, California

Guillaume Meister

Excellent strawberry shake and very nice people! Strongly recommend.

Carolyn F

The hours online say open until 9 the sign in the window said open until 9. We walked in at 7:59 and we were told they would not take our order because they were closing in 30 seconds. I said oh really it says that you are open until 9 online and the the cashier told me they have signs all over the window. The only sign I saw was for people to please not uninate on the property. We drove 30 minutes I would think that they would have changed their hours and that they would update their hours online.

David

The worker behind the counter was a little rude and had an attitude. The ice cream is ok, but it melts very fast. The seating is just an empty room with small tables and chairs and does not bring me joy.

Joy

We enjoyed our quick stop here. Came here on a Tuesday night an hour before it closes. Staffs are friendly and offer quick service.

Andrea Svoboda

Maybe I went on an off day but we just moved here and I always loved going to cold stone where I’m from. It was 110 outside and they had no AC - it was hotter inside than outside. There was a funky smell and fans so loud I could barely talk over them. The ice cream was mostly melted in the containers and within 60 seconds (by the time I paid and sat down with my daughter) it was soup. We both ended up tossing ours and going somewhere else. I won’t be returning.

Johnny Cahan

I immediately cancelled my order after I found this out, everyone with common sense should never buy anything from this place or it's franchise owner.
The franchise owner of this location is price gouging their customers. The "ready made quarts" and the other quarts are the exact same things, except all the other quarts, are all more expensive, but have the same things, except, the "ready made" has no added toppings, whereas with the other quarts, you can choose to add other types of toppings, for a fee for each additional topping. If you do not add anything else to your other quart, it will still be more expensive, than the "ready made" quarts, even though, they're both the exact same ice cream.
**$6/difference per quart.

Pelumi Olaleye

Updated.Feb 2023. Updated from 4 stars to 5 stars. Maggie was extremely helpful in putting together a cake for my kid’s birthday. A big thank you if you’re reading this.

Sept 2022:First time visiting. Enroute to take my kids to the McDonald’s Nextdoor & my kiddos wanted to stop by cold stone 1st. I’m not a big fan but I allowed it just to have them look around & feed their eyes. I was actually very pleased with the cleanliness & how organized the store was. While the kids checked out their ice cream flavors I walked around & found cute souvenirs for sale behind where the chairs are. Looking forward to coming back, sitting down for ice cream & buying a souvenir or 2.

kenny24kr

Customer service was great, and ice cream was delicious. Will be returning in the future.