Charleston Ace Hardware - Charleston, Illinois

Charleston Ace Hardware is a renowned hardware store located at 1320 E St, Charleston, IL 61920, United States. With a phone number of 2173458665, and a website available at acehardware.com, this establishment has been providing exceptional service to its customers for years. Specializing in hardware, home improvement, paint, and tools, Charleston Ace Hardware is well-equipped to handle a wide range of needs.

Key Features and Services

Specialties: Hardware store, Home improvement store, Paint store, Tool store.
Other points of interest: Kerbside pickup, Delivery, In-store pick-up, In-store shopping, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Assembly service, Repair services, Service guarantee, Quick visit, Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards.

Customer Reviews and Ratings

With an impressive 250 reviews on Google My Business, Charleston Ace Hardware has garnered a strong reputation in the community. The average rating for the store is 4.6/5, which reflects the high level of satisfaction among its customers.

Customers have praised the store for its friendly and helpful staff, as well as its well-organized layout and excellent selection of products. The store is known for carrying hard-to-find hardware items and a wide range of Weber grills and accessories. Additionally, the store offers various services such as assembly, repair, and delivery, making it a one-stop-shop for all your hardware needs.

A customer shared their experience with the helpful staff, stating, "The young lady that helped me was very nice, she was new so what she didn't know she quickly found out for me. Thanks."

Recommendation

For anyone seeking a reliable and comprehensive hardware store in Charleston, IL, Charleston Ace Hardware is an excellent choice. With its convenient location, extensive product range, and exceptional customer service, the store has earned a well-deserved reputation for excellence. To learn more about their services or to browse their selection, visit their website at acehardware.com. Don't hesitate to contact them via phone at 2173458665 or stop by their location at 1320 E St, Charleston, IL 61920, United States. With its commitment to customer satisfaction, Charleston Ace Hardware is sure to exceed your expectations.

👍 Reviews of Charleston Ace Hardware

Anton G.

3/5

I don't like being treated like a moron because I don't know pipe thread? I do know how to talk to people and answer their questions without a attitude

RLS

5/5

Extremely helpful and friendly staff. Great selection of hard to find hardware items. Large selection of Weber grills and accessories. The store is well laid out and always has a pleasant experience.

Rhonda

5/5

Went in to get a rug Doctor , I know nothing about them . I needed to clean a couch. The young lady that helped me was very nice, she was new so what she didn't know she quickly found out for me. Thanks

Don S.

4/5

They have a wide variety of items. They recently updated their store with new floor plans and new displays. It is much nicer and much easier to shop now. Everything is organized well and there is plenty of room between the aisles. They have a nice selection of items many of which are competitively priced. To make the store look more open and larger they discontinued some of the slower moving items to make room for the newer faster moving items. You should check out the new layout I believe you will find it very inviting

Donald S.

5/5

They recently did a complete remodel of the store. It is now much easier to locate items and cash out. With the new remodel it looks like it is roomier inside and it is much easier to walk around while shopping. You will sometimes pay a little more for the convenience as compared to big box stores but the difference is usually minimal. The convenience often makes up for the small increase in price. I recommend you give them a try

Zach K.

5/5

Newly renovated clean and easy to find products. Friendly helpful staff always willing to help with projects and suggestions for the best item to pick for it. Frequently visit and spend time visiting and purchasing items for various tasks. FedEx drop off located in store along with a U-Haul help center and rental facility Greenhouse and various seasonal items throughout the year.

Joey (.

4/5

This location has a great selection. The store is clean and well organized but the few times I have needed help, it was difficult to find someone. When I did they were not very knowledgeable but definitely friendly. I have always had a good experience here though and will definitely continue shopping here for all my hardware needs...

Mercee M.

5/5

The store is always clean and organized, and the staff are always helpful and friendly. The items I purchased, I was not knowledgeable about, but the employee who help me was. In fact I was more than impressed with her friendliness and knowledge of law and garden. Renee, I believe was her name.