Toy Haven

CAP CITY WEST COVINA - West Covina, California

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 112 Plaza Dr Unit 478, West Covina, CA 91790.
Phone: 63374866.
Website: shopcapcity.com
Specialties: Sportswear store, Embroidery service, Embroidery shop, Hat shop.
Other points of interest: Delivery, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 21 reviews on Google My Business.
Average opinion: 3.3/5.

📌 Location of CAP CITY WEST COVINA

CAP CITY WEST COVINA 112 Plaza Dr Unit 478, West Covina, CA 91790

☎️63374866

⏰ Open Hours of CAP CITY WEST COVINA

  • Monday: 11 AM–8 PM
  • Tuesday: 11 AM–8 PM
  • Wednesday: 11 AM–8 PM
  • Thursday: 11 AM–8 PM
  • Friday: 11 AM–9 PM
  • Saturday: 11 AM–9 PM
  • Sunday: 11 AM–7 PM

Discover CAP CITY WEST COVINA: Your Go-To Sportswear Destination

Located at Address: 112 Plaza Dr Unit 478, West Covina, CA 91790, CAP CITY WEST COVINA stands out as a premier sportswear store, embroidery service provider, and embroidery shop. This versatile business not only offers the latest in athletic wear but also caters to those seeking custom embroidery services and unique hat styles. For those interested in a blend of functionality and fashion, CAP CITY WEST COVINA is a must-visit.

When it comes to services, CAP CITY WEST COVINA goes beyond retail. They offer delivery and even same-day delivery options, making it incredibly convenient for customers. The store ensures accessibility for everyone, boasting a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot. This commitment to inclusivity is reflected in their wide range of services and products.

For a quick visit, customers can expect a smooth and efficient shopping experience. The store accepts multiple payment methods, including credit cards, debit cards, and even NFC mobile payments, ensuring there's a payment option for everyone. Their payment flexibility is complemented by the acceptance of credit cards, debit cards, and NFC mobile payments, which are highlighted on their website for easy reference.

Reviewing CAP CITY WEST COVINA, the store has garnered 21 reviews on Google My Business, with an average opinion of 3.3/5. This mixed feedback suggests that while many customers appreciate the unique offerings and services, there's room for improvement in certain areas. However, the overall rating indicates a solid foundation of customer satisfaction.

Key Features:
- Sportswear Store: Trendy and functional athletic gear.
- Embroidery Services: Custom embroidery for a personalized touch.
- Hat Shop: Wide selection of stylish hats.
- Delivery Options: Convenient delivery and same-day service.
- Accessibility: Wheelchair accessible entrance and parking.
- Payment Methods: Diverse options including credit cards, debit cards, and NFC payments.

If you're in the West Covina area and looking for quality sportswear, unique embroidery services, or just a convenient place to grab your next athletic essentials, CAP CITY WEST COVINA is worth considering. Don't miss out on their quick visit service and flexible payment options.

Final Recommendation: For those eager to experience the best of sportswear and custom embroidery services, it's highly recommended to check out CAP CITY WEST COVINA directly through their website at shopcapcity.com. Whether you're looking to enhance your workout gear with custom embroidery or simply need a new hat, CAP CITY WEST COVINA promises to meet your needs with a blend of style and service. Don't wait – make your visit today

👍 Reviews of CAP CITY WEST COVINA

CAP CITY WEST COVINA - West Covina, California
xznluvr A.
1/5

This place has absolutely terrible service. The customer service is garbage because they cannot even communicate with each other about simple details regarding a simple purchase. Went in to buy a jacket and when I got home, it had a hole in it so I tried exchanging it but the employee said that they can be fired if they exchange something that was purchased less than 3 days ago. The manager is disrespectful and doesn't even know her self respect.

CAP CITY WEST COVINA - West Covina, California
Fadel T.
1/5

I went into exchange a jacket that I purchased and never even tried on and went thru the most excruciating ridiculous process ever I spent more than half an hour watching the poor employee take pictures, smell the jacket inside and out, fold and unfold it, apologize for the interrogation that we were being submitted to. I had purchased 3 jackets and multiple hats from them before without knowing that a simple exchange would turn into a half an hour interrogation. The most disturbing part of it all was when The employee informed us that they could lose their jobs just by exchanging a product that was purchased less that 3 days ago. This is unacceptable for a company to threaten employees with loosing their jobs. This is how you loose customer for ever.

CAP CITY WEST COVINA - West Covina, California
Dannielle C.
1/5

Horrible. Came in two days before Christmas to buy a jacket for a gift exchange gift. The manager was super cool when we were making the purchase. We were like nice! Fast forward to 2 weeks later had to bring the jacket back because it didn't fit my dad. The cashier immediately let us know they didn't have anything in a 3XL. There's also no refunds so we had to get store credit... already a red flag since we were stuck making a purchase. The manager who helped us two weeks before had a different attitude and says that they have one 3XL in another completely different jacket. Ok fine, we will take it. The amount of time this woman took to sniff the jacket was insane. She inspected it like she was TSA. I let her know that my dad didn't wear it at all, he literally opened it and immediately knew it didn't fit. Super weird, ignored my comment and continued to sniff and check every aspect of that jacket. Walks away after "approving" and the cashier is like "oh the jacket your getting is $15 more because it's got a patch on the back" . Like huh?! Lol. I mean we were pretty much locked in so ended up just walking out with an ugly jacket with an ugly patch. Not sure what kind of bum people you all have making purchases there but for you to have to sniff the jacket like TSA is off as hell. Thanks for making it weird Cap City!

CAP CITY WEST COVINA - West Covina, California
A C.
1/5

Never buying from here again! Terrible service from their supervisor on duty who wouldn’t exchange a hat that was a manufacturer error because it was “their policy”. We not only came back twice but we were polite and cooperative throughout the whole process. They must hire just anyone for management because the female manager was rude and terrible at resolving the issue. Luckily the supervisor at Santa Ana helped us out. Go to Lids or any other hat store. This store was a joke.

CAP CITY WEST COVINA - West Covina, California
Bay
5/5

Came out, to support a fellow artist and their colab with Cap City shirt merchandise.

CAP CITY WEST COVINA - West Covina, California
Tahpzz
1/5

Manager is so rude and talks bad bout others. Not to mention i overheard her talking bad about another employee which doesn’t look good on the store.

CAP CITY WEST COVINA - West Covina, California
Gus M.
1/5

online customer service is garbage avoid it. returned the wrong hat and they accused me of wear the hat because shipping damaged the hat.

CAP CITY WEST COVINA - West Covina, California
S.
1/5

Don’t buy your cap here, lids on the other side of the mall is cheaper and does engraving in 20 minutes. Ordered engraving at caps city before finding out lids does it in 20 minutes and cap city does it in 24 hours!! no refund for work they didn’t even started yet. Stay away from this place

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