Butter Pecan Bakeshop - Pleasant Hill, California

Ashley

I'm not super into sweets, and haven't really been impressed when I've tried cookies from other shops in the mall etc. I decided to check this place out after noticing it going into the game store. I will never buy cookies from any other shop again.

My favorite is the sea salt chocolate chip.

Omicamy M.

When I saw this place for the first time and saw that they sell cookies, I definitely went inside to buy some so I can try it. I can say the cookies were pretty good, my husband enjoyed it. They do have a lot of unique flavors.

jasmina E.

I’ve done countless business with this location since they’ve opened for corporate orders, upwards of a couple thousand at this point since we’ve been ordering from them on a monthly basis over 15 dozen a month for our large organization. Despite their lack of customer service and effectiveness when fulfilling the orders. Today I went in to purchase 1 dozen, expecting to be able to use the 3,000 cookie points I have but nope, $5 is only allowed to be used at 1 time. Not really a nice way to thank your customers for repeat, high dollar patronage. Now I see no point in giving them all of my corporate orders. I’ll go elsewhere where the rewards show they actually appreciate the business

Richard

I don't understand the hype. We had to try them because we heard they were amazing, but I could make better cookies. They had the taste, smell, and texture of day-old cookies. Also, why are their flavors so eccentric? There wasn't a single basic "chocolate chip cookie", "snicker doodle", "double chocolate" etc set of cookies. We came in to buy 6 but couldn't find 6 we'd even like. Every cookie was trying too hard to be unique. The only normal looking cookies had nuts added or were sweet-and-salty, none of which I like. Lesson learned is just make cookies at home with your family for a fun couples or family bonding experience, and for way cheaper. We finished the cookies only because we paid way too much for them, not because they tasted good. Customer service was just fine but the cookies did not deliver at all.

Ouns L.

I had high hopes but these cookies were just meh .. it's not bad but also not great.

Alexandra R.

The cookies are not great. We had high expectations because the reviews look great for this shop, and we heard someone talking about the cookies being great here too. But the cookies are clearly baked from frozen and not actually mixed there. You'd expect the shop to at least smell like freshly baked cookies but it doesn't at all. Also, the prices are insane. $3.75 for a single cookie is outrageous. $21 for 6?!

Jacki W.

Better tasting than other Cooke only shops and no line. The butter pecan ones are the best!

anna N.

Came in on 5/21/24 and placed 4 orders. The cookies were going to 4 different recipients and one of them has a banana allergy. The gentleman who worked on my order was really attentive when I told him about the allergy; he went to the back and grabbed a new spatula to ensure that there was no cross contamination with the cookies. He even labeled the box "no bananas". Thank you for listening and caring enough to make sure that I didn't mix up the boxes. Everyone loved the cookies and they are sooo delicious! I'm so glad you guys are in Pleasant Hill!
-Banana Allergy's Mom 🙂