Buffalo Wild Wings - Harlingen, Texas

Vanzz

Very disappointed with our recent visit to Buffalo Wild Wings in Harlingen, TX. We were told to sit in the bar area, even though the place wasn’t busy most of the tables were dirty and left uncleaned. After our order was taken and drinks were served, we waited over an hour with no food, no refills, and not a single check-in from any staff.

Meanwhile, new customers were coming in and having to clean their own tables just to sit down. There were plenty of employees around, but few seemed to be doing their job. I even saw the manager in the back laughing and chatting with the kitchen staff. That might explain why the food was taking so long.

After waiting over an hour, we decided to leave. I asked to speak to the manager , he didn’t come out until I asked again. When I explained the situation, his only response was: “Um, wow… you’ve been waiting an hour and no food? Where were you sitting?” No apology, no accountability, no effort to make things right. Completely unprofessional.

This location has really gone downhill. I wouldn’t recommend it.

Desire K.

To-Go was busy but she gave us directions. The first server we saw walking into the dining area said “Welcome!”. We sat at the bar. Everyone was welcoming. Bartender was great. She was super busy but she kept attentive to everyone at the bar. The kitchen added chili instead of guac to our nachos, but they fixed it very quickly. Food came out quick and was hot and tasted very good. Drinks were good too. Definitely recommend the black cherry margarita.

Mario A. J.

9-7-2024 visit, food and service was definitely a lot better. Hadn't been here in a while but the wife and I thought we'd give it a shot again. We definitely were not disappointed. There wasn't too big of a crowd today, so that sped things up a little. I tried their bacon Mac burger and the wife had the appetizer sampler as a meal. Burger was pretty darn good. Messy and hard to eat but good. I would order it again. Sampler was good as well. Pretty consistent and it hasn't changed in years.... hopefully it stays that way.....dropping a few photos of the burger with and without flash....sorry if it's overkill......,...............Hadn't been here in years. Finally stopped in for a beer and a bite to eat and they were not very accommodating. Bar server was fantastic. But management would not allow us to order off the menu. I'm a big fan of their sampler appetizer but I was told it was not being sold because they were out of onion rings. When asked if they could sub for something else, I was advised it was not allowed. Then I asked for the platter without the onion rings, I could come get them another day, I was told no as well. So I settled for some sloppy tots. It was a tray of tator tots covered in cheese with veggies and topped with some sort of pulled meat. Not sure if it was pork or beef. The meet was drenched in sauce and was not very tasty. Yeah I won't be back there for another long time. Oh, the place also stank like wet carpet

Elvira B.

Went to Buffalo Wild Wings today but I left after seeing multiple tables with dirty used dishes. The restaurant's a/c is not working because its not cool - it felt warm. The restaurant needs a major makeover; the carpet is worn out, the place looks like a cheap gritty bar . When I walked in, not a single employee greeted our group. We walked toward the bar, hoping it was cooler than the dining area but it was the same ( dirty tables , uncleaned floors, dishes had not been picked up ) DO NOT RECOMMEND. Sorry @BWW- just being honest

Robert C.

Great place to watch a football game. Lots of screens. Sound system could be better. Atmosphere is very good. Service was acceptable. Wings were good but not exceptional. Very surprised they did not have any sweet tea and did not have just plain old sugar to sweeten the regular tea. All they had was sweet and low. Best part of the meal was the fries!

Arnulfo G.

I love b-dubs but wow this place had nowhere to sit, almost every table was dirty. We came in waited 15 minutes to even be acknowledged, when we finally were we got to order our drinks a tall beer and 2 soft drinks... had to wait another 15 minutes for one tall beer but the soft drinks nor the waiter ever came back. Waited a total of 20 more minutes when we had enough and they still made us pay for our drinks? No sorry no nothing? Maybe say the drinks were on the house? 0/10 would not recommend dine in

Claudia M.

When I arrived it took someone 20min to come and acknowledge us and thats just because I got up and advised them I had been waiting for a server for 20min and all I was told that she would go look for someone once she was done with her tickets. Food was burned and hard, waiter was rude there was a fly in my drink. I requested for food to be changed and all i was given was a stare like nothing was wrong with my food.

Peter V.

Our server was great, very attentive and respectful. No problems with service. The food however, d i s g u s t e d. I am a simple person with simple taste buds, and love boneless wings. However, your boneless wings were over fried, over breaded and overly salty. And that’s because I ordered plain with sauce on the side. I always go to Wing Barn, because there boneless are lightly breaded, well portioned and juicy. If a wing place boneless wings are terrible, I wouldn’t bother with anything else. I didn’t make a big deal at the restaurant because the server was great. Drank my water, paid, tipped and left.