Borrego Springs Hardware

Twice I have come into town and needed 3 gallons of propane because I have a small tank. These people are so greedy that not only do they have the most expensive propane in California But they also require you to purchase at least 4 gallons. They simply can’t be bothered by making so little money on just a couple of gallons. Do you think for one minute that I will ever purchase anything from these greedy people? NO WAY. This whole idea that you have to charge a lot has nothing to do with delivery expenses but just human greed. Shame on you!

Great staff and helpful. Convenient for immediate needs. Large selection and inventory.

#1 this location should change to ACE hardware for a better selection. they have almost all plumbing items it appeared. Very minimum venting supply for hvac or exhausting. Good amount of random camp stuff. I purchased the most expensive, small, and probably not manufactured anymore SOCKET set here. It helped me change some oil on my vacation. Ace would’ve offered a better socket set solution.

This little store is a gem. Yes, all prices in the middle of nowhere are higher than when you have a Walmart, Costco, and Target within eyesight, but to be able to get anything from a stainless steel bolt, to a RV plumbing fitting, to bakeware (or even underwear and jeans) without having to drive an hour is a true blessing. The new ownership is finding their footing and it is regaining the warm helpful local feel. I dropped a letter while shopping and an employee (the owner maybe) tracked me down in the store and returned it. When did that happen in a large box store? I have shopped here for over 30 years now and I am just happy a local “general store” like this still exists.

Excellent service and well stocked for rv supplies

It's great to have this well-stocked hardware store in Borrego Springs! Beyond that, I have always felt like they thought they were doing me a favor, generally snotty and unfriendly. When I went in today, a middle-aged gentleman (the owner?) immediately asked "Can I help you?" I replied yes and told him what I was looking for. Instead of replying "Sure, follow me back and I'll show you where to find it", he gave me a description of the general areas/aisle #'s to find things and left it at that. He really could have done better than this, that store was practically empty of customers, and I consider his 'help' marginal at best.

Twice now was charged approx. 30% more than clearly marked price. 1st time was told "someone"stuck a wrong sticker on. Today had a clearly marked item at $4.99 but was charged $6.99. Was told new owners don't want to remark items but to charge more at register with no warning. Good luck to the new owners. At least they are friendly.

4:45 Walk up to locked doors and employee standing inside in front of the other set of doors with keys in lock. We look at sign, hours 8:00-5:00, try door he’s blocking. It opens. He greets us with, “We close in 15 minutes.” My husband says we need a pressure regulator. He replies, “Those are in back. It’s locked. You’ll have to come back in the morning at 8:00.” They have a serious lack of customer service. I’d give zero stars if that was an option. Hire someone who cares.