Back in the Game Video Games and Repair - Chicago, Illinois

Discover "Back in the Game Video Games and Repair" - A Premier Black-Owned Gaming Destination

Located at 7757 S Cicero Ave, Chicago, IL 60652, United States, Back in the Game Video Games and Repair stands out as a must-visit spot for gamers and tech enthusiasts alike. This Black-owned small business prides itself on offering a comprehensive range of services, making it a go-to destination for all your gaming needs. With a focus on customer satisfaction, they provide in-store pick-up, in-store shopping, and even on-site services, ensuring that whether you come in or not, your gaming experience is prioritized.

Key Features and Services

- Specialties: As a dedicated video game store, Back in the Game specializes in everything gaming-related, from consoles to accessories.
- Accessibility: The store is wheelchair-accessible, ensuring everyone can enjoy their visit. They also offer a convenient quick visit option for those in a rush.
- Payment Options: For your convenience, they accept credit cards, debit cards, and even modern NFC mobile payments.
- Repair Services: With glowing reviews, such as the one mentioning a Wii U repair that was completed quickly and efficiently for a fair price, it's clear that their repair services are top-notch. Customers often comment on the professionalism and expertise of the staff, who provide solutions that are both fast and affordable.
- Customer Experience: The store's commitment to customer satisfaction is evident in its high ratings. With 79 reviews on Google My Business, the average opinion stands at a impressive 4.5/5. Many visitors appreciate the quick turnaround times and the friendly, knowledgeable staff.

What to Expect

Visiting Back in the Game Video Games and Repair means more than just buying a game or getting it fixed; it's about being part of a community that celebrates gaming culture. Their small business ethos ensures a personalized touch, making every customer feel valued. Whether you're looking to upgrade your gaming setup, repair a beloved console, or simply browse the latest releases, you're in for a treat.

Why Visit "Back in the Game" Here’s Why

- Expert Repair Services: Don't let a malfunctioning console spoil your gaming fun. Their repair services are highly rated for quality and speed.
- Inclusive Environment: As a Black-owned business, they bring a unique perspective and commitment to diversity to their store.
- Convenience: With options for in-store pick-up and shopping, plus accessible services for customers with mobility issues, they cater to a wide range of needs.
- Community Hub: More than just a store, Back in the Game fosters a community of gamers, making it a great place to connect with fellow enthusiasts.

Ready to Experience Exceptional Gaming Services

Don't miss out on the opportunity to explore Back in the Game Video Games and Repair. You can contact them directly through their website at bitgvideogames.com. Whether you need a console repaired, are looking to upgrade your gaming collection, or simply want to experience their exceptional customer service, they are here to help you play your way. Visit their wheelchair-accessible parking, enjoy the quick service, and prepare to be impressed by their dedication to gaming excellence. Your next gaming adventure awaits

👍 Reviews of Back in the Game Video Games and Repair

Gabe P.

5/5

Brought my daughters Nintendo switch that would not charge or turn on. The gentlemen that helped were very professional and informative. Paid for intitial diagnosis, I left the system with them and within a week it was ready. Problem solved for a fair price and fast turn around. Will bring my old SNES in next to see if I can get that going. Great service would highly recommend A+

Kennedy

1/5

Waste of my time and money, my game is still not working. it was working for a couple weeks and out of nowhere it stopped and got worse. definitely do not recommend this place at all go somewhere else this was a total waste of money but they did have good customer service

Deli E.

5/5

I found this place by accident but I’m so glad I did! Great customer service. Jesus was the employee who helped me out. The place has a clean layout. I even applied to their yearly membership and got the buy 2 games, get the 3rd free discount (Spider-Man, Spider-Man 2, King Kong for the PS2).

I mentioned bringing in my broken PS3, he gave me a quote. I also asked about bringing in a GameCube game to sell and he gave me an estimate on how much I would get for it. The vibe overall was chill and friendly.

Shoutout to Jesus! Definitely coming back for all my gaming needs.

D J.

5/5

The staff were very knowledgeable and professional with great communication skills. Prices were reasonable with good warranty and plan. Great deals for club members. Clean well organized store. I will most likely be a repeat customer.

Frank G.

5/5

Ps5 same day is always as promised. Not only that but they fix motherboard issues on ps5 as well. Brought my ps5 and charged me $160 to fix a short and hdmi port on my system and cleaned it same day. Very good business will recommend 100% owners are very good people as well.

Jerald R.

5/5

Staff is super helpful and extremely friendly. Good deals , worth visiting

Lavender D.

5/5

Great, convenient location. Staff were extremely knowledgeable and helpful with games and offered an extremely fair price for everything I sold! Will be shopping again.

Walt B.

5/5

I came to get my PS5 fixed here and the customer service was great, fixed my game with no problems in a very fast manner. I totally recommend everyone to come here for anything that needs fixing.