Audio Innovations of Conway - Conway, Arkansas

Taylor G.

Great Audio shop here in Conway. Can’t say enough great things about the guys here. I know most people ( me including) have had a shop do crappy work on there vehicle in the past. Not here. I’m no audio expert but could tell in 5 minutes of walking in the front door they knew their stuff. Never tried to sell me anything extra. Walked in on a Thursday, made an appointment for the following Tuesday. They had me done in 3 hours and not only that they took the time and had tuned the amp and stereo and gave me a run through and made sure I liked everything. Hard to find that quality of customer service and quality work. Pictured is a MTI perfect fit enclosure and 2 JL 12tw3’s hooked to a JL audio amp. Will 100% use them for any truck, sxs, or boat audio moving forward.

Jaysson F.

These guys are fantastic. Very helpful, friendly, and knowledgeable. I would definitely recommend. They even fixed a problem I was having with my dash lights that had nothing to do with the radio I purchased from them. A great place to do business with. Definitely recommend!

s. T. B.

I’ve had more than a couple transactions with AI, still helpful, still doing good work. Thank you.

These guys are great! I had been emailing the owner for the last couple of weeks, tons of questions and he replies quickly. he gave me a lot of options for what i wanted to do from inexpensive to top of the line. way better than other places i tried. went in today to have the first step of work done and they were ready when i arrived, did the install quickly, didnt mess anything up and set it up perfectly. have another appointment in 2 weeks to get next stage of set up done. owner and staff are super friendly and spend time with you to make sure you are getting what you want and are happy with the work done. cant recommend them highly enough. without question they are the best car audio in the state. they do not shy away from completely custom install either. A+ service.

skeet R.

The wiring they put in did handle the power of the system they put in they use copper aluminum which could've started and electrical fire. Took back, because it was draining the batter. They claimed it was the alternator. Wrong the cheap wiring they use
Bad business

Derrick H.

Jim and Jason did a great job adding a remote start and keyless entry to my truck. When I called I explained what I wanted they told me the brand they use and what they would recommend for my truck. They gave me a complete run down of everything including price over the phone. Then once I came in and dropped my truck off for the work they made sure to describe and show me exactly what I was getting and the cost. Explain and made sure everything I wanted and what they would do was crystal clear. They have Greta customer service and provided me with Great clean work. If you need work done for security system, remote start and keyless entry they guys are excellent. All around great service provide to me.you can’t go wrong with these guys.

Thanks

Craig B. (. G.

Amazing people they gave me advice to help me get the best performance out of my sub and it sounds and performs 100x better than it ever did. Definitely recommend going to them for advice you like doing stuff yourself or if you want them to build your system!

William P.

Great guys with no pressure sales. Been in several times to get quotes with no issues. Finally decided to upgrade the wife's radio. No disappointments at all. Lifetime warranty on install so if something doesn't work they fix it. Can't go wrong! 2011 Sonata Limited.

Chelsie R.

WORST INSTALLATION I HAVE EVER SEEN!!
My husband’s birthday, Father’s day and our anniversary are within a few days of each other so I wanted to do something I knew he would love and since he travels constantly for work, having an awesome sound system and Apple CarPlay would not only make long trips more enjoyable, but safer because of the navigation and voice commands. I wanted a professional job done so it was done right & since we aren’t from Little Rock I chose Audio Innovations because of the number of positive reviews and I felt confident with his skills and experience.
The job got handed off to less-trained employee while he sat at the computer.
There are some SERIOUS problems that shouldn’t have happened if done by anyone with the smallest bit of experience with installations.
I was charged and incredibly ludicrous amount of money for a two-bit job.
List of problems as follows:
- There has been a horrible burning smell. The sub is fine so it is not from the coil. When my husband looked up what the smell could be from it says that something is wired incorrectly.
- How he grounded the negative wire leading from the capacitor, we found that he drilled into the back of the car and when he drilled in he just pulled it out causing the metal around the hole to point up and not allow for any type of screw (should be a bolt) to be able to hold and not be loose. Anyone doing stereos for more than a few days of drilling holes in general would know this! You can’t screw into a hole when there is nothing to grip onto. My husband, having done stereos many times before but not having the time and because the car was under warranty, he wanted it done correctly. He used a torque driver to drive a bolt with washer to complete a secure ground, as depicted in the pictures provided. As shown in the picture, the wire was not grounded at all and he used a stock vehicle wire to hold it up to make the metal to metal contact. This can cause MAJOR problems with the vehicles electrical systems. When my husband contacted him about it he was told by the owner, Jim ( who we thought was doing the job the entire time) that that is not their policy or procedure when securing a negative ground to the car. If he hadn’t gone through to see what was wrong there could have been a fire.
- My husband has realized that the deck itself will go out as if there is a short in the power wire. It usually fixes itself when he opens the internal fuse box door and shuts it again which leads us to believe that the HORRIBLE wiring job in the mess of cords in the fuse box is a SERIOUS part of the problem. When my husband called regarding that Jim said those were the cars factory wires and that his wiring was just secured to it and when we bring it back it he could find a way to tuck them up. Once we had the alarm system installed from VIP Audio, they tucked them away for us. Wish we could have brought it there to begin with.
The airbag light keeps going off and on.
headlights and my fog lights keep going out and I have had to replace the lights.
Apple CarPlay acts like there is no connection and pops the 20amp fuse for the 12 volt power adapter which is right next to the usb for the CarPlay. Because the usb where I pug in my CarPlay is so messed up, it affects not only CarPlay, but also my microphone and Siri and it is constantly blowing fuses.
From my understanding, the price of the installation FOR EVERYTHING was going to be around $339.94 which I got from an email from him. The only equipment we did not provide was the plastic replacement mount, a conversion box (not needed per a Subaru mechanic that had the same car same deck before upgrading) the 700$ model Pioneer Was Mastro/Data Link Ready, which means you don’t need that part!! too much to tell refer to BBB WEBSITE