American Sew and Vac - Mobile, Alabama

For individuals and businesses seeking comprehensive sewing solutions, American Sew and Vac presents a compelling choice. Located at Address: 3454 SpringHill Ave, Mobile, AL 36608, United States, this established company offers a diverse range of services and products centered around all things sewing and embroidery. With a dedicated phone line at Phone: 2516105340, visitors can easily connect for inquiries or appointments. Their website, while currently inactive, doesn’t diminish the quality of their offerings.

American Sew and Vac distinguishes itself as a multifaceted operation, functioning as a sewing machine store, a dedicated embroidery shop, and a full-fledged sewing company. This integrated approach allows them to cater to a broad spectrum of customer needs, from purchasing new sewing machines to requiring expert sewing machine repair service. The company’s core competencies extend beyond retail; they provide complete sewing support and custom embroidery services. This functionality makes them a valuable resource for both amateur crafters and professional businesses.

Other points of interest surrounding American Sew and Vac highlight their commitment to customer convenience and accessibility. They proudly identify as a women-owned business and a Small Business, emphasizing their dedication to local community support. Furthermore, they offer several key services designed to streamline the customer experience, including kerbside pickup, in-store shopping, and delivery. Recognizing the demands of a busy schedule, they also provide same-day delivery options. Accessibility is paramount; the location features a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring inclusivity for all patrons. The business also accepts various payment methods, including cheques, credit cards, and debit cards, providing flexibility for customers.

Opinions regarding American Sew and Vac are generally positive, as evidenced by the 31 reviews currently available on Google My Business. The average opinion reflects a solid 3.4 out of 5 stars, indicating a generally satisfied customer base. Customers frequently praise the knowledgeable staff, the quality of the sewing machines and embroidery work, and the convenience of the various services offered. Common feedback highlights the professionalism and helpfulness of the team, particularly in regard to sewing machine repair.
Here's a breakdown of the frequently mentioned aspects:

Detailed Services Offered:

• Sewing Machine Sales: American Sew and Vac carries a wide selection of sewing machines from reputable brands, catering to various skill levels and budgets.
• Sewing Machine Repair: Their skilled technicians provide comprehensive sewing machine repair services, ensuring optimal performance and longevity.
• Embroidery Services: The embroidery shop offers custom design and production services for apparel, accessories, and promotional items.
• Sewing Supplies: A full range of sewing supplies, including fabrics, threads, needles, and patterns, are available for purchase.
• Alterations & Repairs: They also provide alteration and repair services for existing garments.

Recommendations for Potential Customers:

1. For Beginners: If you’re just starting your sewing journey, American Sew and Vac offers assistance in selecting the right sewing machine and provides helpful tips and guidance.
2. For Experienced Sewers: Experienced sewing enthusiasts will appreciate the selection of high-quality sewing machines and the availability of expert sewing machine repair.
3. For Businesses: The embroidery shop is an excellent resource for businesses seeking custom embroidery services for their branding and promotional materials.
4. Convenience is Key: Take advantage of the kerbside pickup, in-store shopping, and delivery options for a hassle-free experience.

In conclusion, American Sew and Vac represents a reliable and comprehensive resource for all things sewing and embroidery. Their commitment to customer service, combined with their wide range of services and products, makes them a standout choice for individuals and businesses alike. The convenient location and accessible facilities further enhance the overall customer experience. We highly recommend exploring their offerings and experiencing the quality and professionalism they provide. Their Quick visit is a great way to assess their services and inventory.

👍 Reviews of American Sew and Vac

Alexandrea B.

1/5

I only called to ask if they sold parts I was looking for. When I told the lady on the phone what I was looking for on what type of sewing machine she was quick to cut me off. She told me she did not sell those part because it is a cheap sewing machine (understandable). However what bothered me is her lack of customer service skills. I asked her if she knew anybody who sold the parts. She said no because it's a cheap sewing machine that's only a 150. I get that it's a 150 but not everybody has a 150 laying around. I have only had the sewing machine for 6 months and it accidentally fell of my work table and broke a few pieces. I would rather fix it then go spend 150 I don't have. Mind you I know how to fix my machines so I dont have to pay for labor.

Elizabethann M.

5/5

I have had my machine worked on here several times, and the support team has been extremely helpful answering all my questions. I drive from Fairhope to have my Baby Lock serviced, and learn new things about the machine each time. One day I was running late and they kept their shop open until I arrived. I cannot say enough good things about this shop and the employees! I highly recommend them and only wish they were in Fairhope!! You will love their friendliness and professionalism !

K B.

1/5

Rude and condescending to customers. Owners are rude and argue in front of customers. Misrepresentation of products. This has happened on several occasions. Bought machine 15 years ago there. Because I like my machine, I broke a promise to myself recently and returned to shop for upgrade. Same story/same page! I'm still in market for new machine and software. High on my list of needs is customer service. I have yet to find it at American See & Vac! Absolutely will not trade w them again.

Sonya M.

5/5

Mike and the folks at American Sew and Vac are honest and professional. He could have told me anything about my machine and I would not have known the difference. How often does the actual cost of services turn out to be LOWER than the estimate? It happened to me at American Sew and Vac. And by the way my machine is working perfectly. Thanks, guys! Highly recommended.

Ben M.

5/5

I don't understand how previous posts could be negative. We purchased an embroidery machine from them 15+ years ago and have since moved out of state. They were extremely nice when we purchased the machine so we called them in hopes they could help us with a service question. Our local dealer wanted $75 just to look at the machine and couldn't advise us about how to troubleshoot it to see if it was even worth the effort since it was an electronic issue (calibration problem). They could only tell us a new board would be around $600. When we called American Appliance, the service technician and another staff person were eager to help us over the phone and guided us through the steps on how to reset the calibration on the screen. We mixed up the steps- our fault- which led to 4 more short return calls and each time they were still very willing to get us back on track and help us. In less than 30 minutes, we were up and running with perfect calibration- and it saved us $675. They could have taken the easy route on a busy Saturday morning and told us to go to the local dealer or buy a new screen but they were genuinely interested in helping us and their extra service efforts are very much appreciated!

Moto M.

5/5

This is a very nice place for people to save their $$.
Let's say your vacuum has a problem or sewing machine ain't working, I recommend you that this is the place to seek for help.
They fix tools and always have some for sale.
If you need spare parts, they do have some too or incase they don't have any, I believe they do order replacements for their customers. ..
It's a family owned business.
The lady and her husband are my favorite people in the area.
They treat customers so good.

Elizabeth W.

5/5

I have bought an embroidery machine and a quilting machine here. I love the owners, always helpful and honest, never pushy about sales. She helps me get the machines I need for what I want to do. Highly recommend American Sew and Vac for your sewing machine needs.

Gladys M.

1/5

Waited over 5 mins before I was asked what can they help me with. Then in the mist of helping me, another customer walks in and just began to ask questions about a product and the employee just stop helping me and started helping the other customer. No excuse me from either one of them. I guess my money wasn’t good enough. Needless to say I change my mind about shopping there. Never again!