Alper's True Value Hardware - Port Washington, New York

Alper’s True Value Hardware stands as a cornerstone of the Port Washington community, offering a comprehensive range of hardware and home improvement solutions. Located at Address: 81 Main St, Port Washington, NY 11050, and easily accessible via Phone: 67670508, the store has cultivated a strong reputation for exceptional customer service and a genuine commitment to local support. Their website, Website: stores.truevalue.com, provides convenient access to product information and store hours.

About Alper’s True Value Hardware

Alper’s True Value Hardware isn’t simply a retail outlet; it’s a family-owned business with deep roots in the Port Washington area. The establishment’s longevity speaks volumes about its dedication to quality, reliability, and fostering lasting relationships with its clientele. It’s a place where customers consistently feel valued and well-served, a sentiment reflected in their high customer satisfaction scores. The business thrives on a philosophy of personalized assistance, prioritizing the individual needs of each shopper. They maintain a diverse inventory catering to a wide spectrum of home improvement and hardware requirements – from basic tools and fasteners to more specialized items.

Specialties and Services

While the store’s comprehensive selection is a key feature, Alper’s True Value Hardware distinguishes itself through a suite of additional services. Specialties: The store excels in providing a variety of services, including assembly service for purchased items, repair services to help customers restore and maintain their belongings, and a comprehensive service guarantee ensuring customer satisfaction with all repairs. They also offer onsite services to assist with complex projects, demonstrating a proactive approach to customer needs. Furthermore, Alper’s provides same-day delivery for urgent requirements, streamlining the shopping experience for busy individuals. Recognizing the diverse payment preferences of its customers, Alper’s accepts a wide range of payment methods, including credit cards, debit cards, and convenient NFC mobile payments.

To enhance accessibility and convenience, Alper’s offers curbside pickup, delivery options, and in-store pickup for online orders. The store’s layout is designed with inclusivity in mind, featuring a wheelchair accessible entrance and wheelchair accessible parking lot. A dedicated team is available to provide language assistance, ensuring that all customers receive the support they need. A quick visit is often all that’s required to find what you need, and the store’s commitment to credit cards is unwavering. Paid street parking is readily available nearby.

Customer Feedback and Reputation

The positive experiences of customers are evident in the store’s robust online presence. Opinions: This company has 56 reviews on Google My Business. The average Average opinion: 4.6/5 rating underscores the overwhelmingly favorable feedback received. Many customers consistently highlight the store’s family-like atmosphere, emphasizing that Alper’s treats shoppers like valued members of the community. The commitment to providing service with a smile and a willingness to go the extra mile to assist customers are frequently mentioned. A recurring theme in the reviews is the store’s dedication to supporting the local community, a value deeply ingrained in the business’s operational ethos.

Key Features and Contact Information

Alper’s True Value Hardware represents more than just a hardware store; it embodies a commitment to customer satisfaction, community engagement, and dependable service. Its strategic location, coupled with a comprehensive range of offerings and a dedication to personalized attention, makes it a trusted resource for residents of Port Washington and surrounding areas. The store’s longevity and consistently high customer ratings speak to its enduring value and its unwavering focus on meeting the needs of its clientele.

The store’s accessible design and multiple service options further enhance the shopping experience, catering to a diverse range of customer needs and preferences. Whether a customer requires a simple fastener or assistance with a complex home improvement project, Alper’s True Value Hardware is well-equipped to provide the necessary support and expertise. The family-owned nature of the business contributes significantly to its welcoming atmosphere and its genuine commitment to the local community.

In essence, Alper’s True Value Hardware is a valuable asset to Port Washington, offering not just products, but a consistently positive and helpful shopping experience.

👍 Reviews of Alper's True Value Hardware

David L.

5/5

There’s no place in Port compared to Alper’s in treating customers like family, supporting the community, and providing service with a smile. It’s what comes from a dedicated multi-generation, small town family business. We keep going back because they care and go out of their way to help. Thanks Alper’s!

Peter F.

1/5

This place has really gone downhill. Spent nearly 3k on a green egg set up with them coming out of the pandemic in ‘21 and was told by Adam, the owner, that I’d have coupons to redeem/slash store credit. No mention was made of how they’d arrive or them expiring. Time passed before I had a chance to go back and he showed no interest at all in honoring what he’d told me and wasn’t apologetic in the least.

Got home and asked my Mom if she’d had any issues with me and she told me a story about a recent visit where she needed help identifying a lightbulb that needed replacing. She enlisted the of the sales woman, who asked her “What do I look like, a psychic?”

Go to this store if you want to be belittled and treated poorly.

Haven A. B.

5/5

Best Hardware and so much more store! Such nice people working there and they are so helpful. I will never forget when my Dad went there for countless odds and ends for our shop. He came back to me and said: “They are so nice and helpful!” So happy to be in a community where we have a place like Alpers, especially now! Love their expertise and advice.

Russell S.

5/5

This is a wonderful family business owned and staffed with caring people that know what they are selling and are truly interested in helping their customers solve problems. We bumped into the owners at the airport a few years ago and they offered to loan us some cash if we needed it because the only open place for food was not accepting credit cards. Side note we had cash so it was not an issue

Bill C.

5/5

Alpers is the best hardware store in Port Washington, hands down. They are very friendly and the family that runs the store grew up here. Hardware is their life! So they know the product you are looking for. Take your kids to Alpers and let them hear the creaking of the old wood floors that reminds you of the hardware stores of yesteryear. Alpers is the real deal. Their paint store is top notch too. Why drive a half hour to a big box hardware store to try and save 50¢? Support your local business!

Evan G.

5/5

Great local hardware store. Service is always great. Recenty i hired them to clean my Weber natural gas grill and it was the best money I ever spent. I usually spend 3 hours every spring cleaning it myself and it wouldnt look nearly as clean as Victor got it to look. I wouldnt say it looks like new but its about as close as its gonna get. I am definately going to use them every spring from now on.

Laura B.

5/5

This has been our "Go to" for all of our hardware and paint. The staff are mostly family and they will take care of you as if you are as well. If you need recommendations for anything for your home improvements, Alpers has the knowledge to point you in the right direction. My husband is loyal to Alpers for all of his hardware and paint needs. There is no better hardware store that compares to Alpers. Do yourself a favor and stop in, you won't be sorry👍👍👍👍

Jean-Pierre U.

5/5

Its a store where you can start to get to know the staff and you know they genuinely care. Some of the other stores you just feel like no one cares. Its become my go-to! Its also the best looking store. Fun for anyone who enjoys browsing hardware stores as wel!