Airsoft Megastore - Santa Fe Springs, California

Overview of Airsoft Megastore

Airsoft Megastore, located at 12140 Altamar Pl, Santa Fe Springs, CA 90670, stands out as a premier destination for airsoft enthusiasts and outdoor sports lovers. With a contact number 562-287-8918 and an easy-to-reach website airsoftmegastore.com, this small yet reputable business offers a wide range of airsoft supplies and outdoor sports equipment. Established as a small business, Airsoft Megastore has made a name for itself through exceptional customer service and competitive pricing, as evidenced by its 363 reviews on Google My Business, which average a commendable 3.5/5.

Key Features and Services

• Specialties: Airsoft supplies and outdoor sports store
• Curbside Pickup: Convenient for those who prefer to browse in-person
• Delivery: Available for customers who can't visit the store
• In-store Pickup: Ideal for those who enjoy a hands-on shopping experience
• Onsite Services: Offers services on-site for a seamless shopping experience
• Same-day Delivery: Perfect for urgent needs
• Accessibility: Entrance and parking lot are wheelchair accessible
• Payment Options: Accepts credit and debit cards
• Free Wi-Fi: Available in-store for a comfortable shopping experience

Airsoft Megastore caters to both casual players and serious airsoft enthusiasts. Their broad range of products ensures that whether you're looking for a new rifle, gear, or accessories, you're likely to find what you need. The store's commitment to accessibility and convenience, including wheelchair-accessible facilities and multiple purchase options, makes it a welcoming spot for everyone.

Customer Experience and Support

Customer satisfaction is at the heart of Airsoft Megastore's operations. A notable example is highlighted by a positive review mentioning a mistake in an order that was promptly addressed with honesty and swift action, resulting in a cheaper alternative and same-day shipping. This experience underscores the store's dedication to customer service and the value they offer beyond just products.

Recommendation for Potential Visitors

For anyone interested in airsoft equipment or outdoor sports gear, Airsoft Megastore is highly recommended. Their website airsoftmegastore.com is a treasure trove of information, allowing potential customers to explore their inventory, check availability, and even place orders online. Given their exceptional customer service, accessible location, and variety of payment options, visiting their store or utilizing their curbside pickup and delivery services could significantly enhance your shopping experience. Don't hesitate to contact them through their user-friendly website to inquire about the latest products or to place an order tailored to your needs. Whether you're a seasoned player or just starting out, Airsoft Megastore is a go-to destination that promises to meet your airsoft and outdoor needs effectively and efficiently.

👍 Reviews of Airsoft Megastore

Joshua K.

5/5

There was a mistake with my order and the website accidentally marked an item as in stock. The customer service was very honest with me about the error and we were able to quickly resolve the issue with another item and get my order shipped same day. Definitely appreciate these guys and the items were easily 50 dollars cheaper than competing sites

Explore W. S.

1/5

So im gonna make this as brief as I can, I go onto megastores website to order a gun, expensive gun mind you. The whole transaction goes through okay on the website, takes my money out of my account, it gives me a order number, I keep it with me. Normal. 3 business days go by, no notification, no email or message saying my order has been shipped, no tracking number, I try to call the number provided by megastore on google. No answer after multiple calls through the 3rd and 4th business day after ordering. I find out through my own research someone on these reviews said airsoftGI which I favor and have no issues with (great company by the way). Is Neighbors and in the exact same location as airsoftmegastore. So I call AirsoftGI's customer service, they were able to pick my call up almost instantly, they returned my call after a couple minutes, THAT is the definition of customer service. I dont know who be running airsoftmegastore now, but in the past years ago I was able to order from them no problem and remember they're customer service being acceptional at the very least. Anyway just a side note, but the airsoftGI customer service guy has to go next door to tell airsoftmegastore customer service, a dude named Romel, that theres been a customer trying to get ahold of him over the past couple days that he needs an update on his order, mind you its almost been a week with no word from anything having to do with airsoftmegastore services. He then tells the airsoftGI customer sevice guy to tell me that hes sending me an email about my order not going through, but even so at the beginning of all this he should be informing me directly day 1 that my order wasnt processed, and not having a valuable customer jump through hoops to find out if his order is even in process or not. This is why they call it "customer service" youre supposed to serve the customer, not have the customer go on a whole long yellow brick road to find out himself whats going on or to get an update. The customer should be informed asap no question, ifs, ands, or buts. And the fact I have to call another completely different company to do your job for you "Romel" thats just sad. People spending this kind of hard earned money should be treated as so, im surprised you were even able to give me my refund. Theres no excuses for these type of shenanigans. Never ordering from airsoftmegastore ever again! Just lost a loyal customer.

Amir D.

1/5

Airsoft GI and Airsoft Megastore are basically the same company, both now operating out of Santa Fe Springs, CA. I found this out the hard way when I drove to Airsoft GI’s listed location in Walnut during business hours, only to find it completely closed. When I called, they casually said, “Oh yeah, stupid Google still has our old address, but we’ve moved,” and then gave me the address for Airsoft Megastore instead. The whole thing felt super sketchy—why not just update their location properly instead of misleading customers? Am I the only one who noticed that both Airsoft GI and Airsoft Megastore now have the exact same address?

Samuel B.

5/5

I ordered my items on a Saturday and they shipped them as soon as the workweek started.
Good email communication, too.
Thanks guys.

Kay S.

1/5

Bro don't buy or order anything from theses guys they make returning a gun that has never been used on the field so difficult. I only shot the gun once inside my house to test it and make sure it's working. Of course it was but it wasn't due to the gun running out of air before the b.bs did.There saying the guns got scratches on it and can't be sold as new like bro you gave me a gun with scratches if that's the case! I will be getting a full refund on this one trust me on that. Before I took the gun out the box I took pictures and before I sent it back I took more. This isnt my first time dealing with bean brain costumer service. Just give ppl there money back with out issues..

Mark K.

1/5

THIS COMPANY IS A SCAM. THEY TAKE YOUR MONEY THEN SEND YOU AN IMAGE OF THE TRANSACTION BEING VOIDED FOR NO REASON AFTER THEY GOT THIER MONEY. WHEN TALKING TO THEM THEY STATE THAT I NEED TO CONTACT MY BANK FOR A REFUND. DO NOT BUY FROM THESE PEOPLE UNLESS YOUWANT TO GET SCAMMED OUT OF YOUR HARD EARNED MONEY

matt B.

1/5

Firstly, their website must have been by amateurs. Secondly, I requested a password to view my tracking to see if it even shipped and they returned an email without a new access password. It has been over a week since I purchased, but haven’t received my purchase upon emailing them, I received no reply “great business”. I hate to say it, but I have had better transactions from China. I am wondering if they are a total scam. I wonder if this place is too big for its britches and can’t support its valued customers. This wouldn’t fly in my industry. DO NOT BUY! From this retail

Kenny T.

1/5

I would love to give a better review, but it has been one problem after another. First one is that they printed a shipping label and told me the package was shipped. The problem was that after the printed the label, my order sat in their warehouse for over a week and the tracking information said it was going to be delayed since it was never sent out form the place of business. Then after receiving the sniper rifle, I purchased, it was missing some screws that I needed to put the rifle together. Since the box was sealed, I first contacted the manufacturer of the rifle. I had talked to them three different times before they said they would do something about it. The next day, I received a phone call from Airsoft Megastore in regards to my missing screws. They informed me that they will send out the screws I was missing. Two weeks went by, and I never received any shipping information or my screws. So, I called Airsoft Megastore back and informed them of this. They told me they sent it out through first class mail and that they didn’t get any shipping information. They told me that they will send me out more screws and that this time I will receive the shipping information sent to my email. It’s now been a week since I had talked to them, and I still haven’t received any shipping information or my screws. The other thing that's very aggravating is that they close at 5pm and I called them at 4:15pm and them made me sit on hold for 45 minutes. I then heard through the automated system that their business hours are over and that I need to call back during regular business hours. It seems like there is one problem after another. It’s like trying to get ahold of someone who owes you money and does everything they can not to talk to you and keeps telling you they will take care of it and then tries to run away and do the opposite of what they said they were going to do. This is extremely aggravating.