Aesop Abbot Kinney - Venice, California

Jenae L.

I wish I could afford to buy everything Aesop carries!! Their products are high quality, made with some of the finest ingredients you can find on Earth, and they just ooze coolness with how much they know about skincare.
Their staff members are super knowledgeable and more than willing to take time for you to explore which products are best for you. They were super nice to offer trying the face washes and anything else I was interested in. There’s an in-store sink by the window that makes for the perfect place to sample products.
If you don’t have a skin care regime yet, come here to get one!! Get yourself a toner, face wash and serum to start. Or if you’re there to uplift your shower routine, they’ve got purposefully crafted body cleansers, shampoos and conditioners.
Their whole shop smells amazing. Located right along trendy Abbot Kinney. You can find parking in the neighborhoods nearby, or along Venice blvd.
I forget the name of the nice gentleman who was helping me out but I wanted to give him a tip because he was so supportive but they don’t accept tips 😅

Silke -. P.

Worst customer service I have ever experienced. Today, Aesop lost me as a frequent customer of more than 10years. I visited the store in Abbott Kinney and asked for a sachet of a product. It must have been such an outrageous insolence that the staff member (male, dark curled hair) started to speak to me in a patronizing, condescending, disrespectful and intimidating way as if I am trying to exploit him - he made me feel very very uncomfortable. When I expressed my discomfort he asked me to leave the store. Yes, you read correctly - over a sachet!

This man is a representation of the brand Aesop. Who wants to shop a brand that disrespects its customers? Every time I will now enter an Aesop store and consider shopping the brand, I will remember this one man, and how he made me feel.

This store and this staff member does not even deserve 1 star.

Kanda P.

Their scents are the best in the world. Love going to this location and go shopping on Abbot Kinney.
Staff are friendly.

David D.

Obsessed with this store. I forgot to grab a pump for my face wash and I live out of town. I called and they sent me one with a ton of samples of products I love!

The sales associates are so helpful. They found me the right products that have done wonders for my skin. Thanks Steph for all of your fabulous help!

Jason C.

Aesop's skin care products are as good as you will find anywhere on the planet, and this retail space on about Kinney is very nice with natural woods, aromatics smells, a little outdoor area and knowledgeable folks on the floor.

Fountain Y.

The creepy shop guy with curly brownish hair and yellow teeth was so rude and condescending- I shop Aesop often and brought a friend to promote my favorite products - I’ll never shop at this location and maybe not Aesop if these are the idiots they hire to not help you- come on - it’s a great product - figure it out !!

K M.

Good quality but absurdly expensive products. The staff was friendly but I'd like a little more space to shop alone.

smike4551

Staff were lovely and had good knowledge of the products.
The range was extensive, pleased to be able to access Aesop products here.