Pier Gear - Santa Monica, California

Discover the Charm of Pier Gear at Santa Monica Pier

Located at 380 Santa Monica Pier #1, Santa Monica, CA 90401, United States, Pier Gear is a must-visit destination for anyone looking to capture memories of their trip in style. With an address that sits right on the iconic Santa Monica Pier, this souvenir shop offers a unique blend of shopping and seaside experience. Contact them directly at Phone: 3102608744 for any inquiries or assistance.

Why Visit Pier Gear

Pier Gear specializes in Souvenir Shops, perfectly catering to tourists and locals alike seeking unique gifts or mementos. Their range of products likely includes a wide array of beachwear, art pieces inspired by the Pacific Coast, and other nostalgic items that encapsulate the essence of California's coast. For those looking to make their shopping experience even more convenient, they offer Delivery services, ensuring that your purchases can reach you even when you can't make it to the shop in person. Plus, with a Wheelchair-accessible car park and a Wheelchair-accessible entrance, everyone can enjoy the delightful shopping experience.

Additional Points of Interest

For a quick visit, you're in luck as Pier Gear is located right by the pier, making it easy to integrate into your stroll along the beachfront. They accept Credit cards, so you won't have to worry about having cash on hand. Moreover, their shop is conveniently open for a Quick visit, allowing you to pop in and out without missing out on your day at the beach.

Customer Experience and Reviews

The customer experience at Pier Gear has been overwhelmingly positive, with an average rating of 4.1/5 based on 28 reviews on Google My Business. One standout review highlights exceptional customer service, particularly mentioning Katherine's dedication in ensuring a sweatshirt was delivered promptly for a birthday. This reflects the shop's commitment to customer satisfaction and goes to show that when you visit, you can expect personalized service and attention to detail.

If you're looking to take a piece of Santa Monica home or remember your visit with a special keepsake, Pier Gear is the place to go. Their friendly staff, combined with their convenient services and accessible location, ensures a shopping experience that's as enjoyable as it is productive. Don't miss out on the opportunity to visit this gem of a shop; head over to their website pacpark.com to explore what they have and perhaps even place an order for delivery. Pier Gear isn't just a souvenir shop; it's an experience waiting to be discovered. Visit them today and create your own memorable souvenir

👍 Reviews of Pier Gear

Meredith C.

5/5

I cannot say enough about the exceptional customer service I received here. Katherine went above and beyond to get a sweatshirt sent to my daughter for her birthday. She was so responsive and friendly and even followed up to make sure it was delivered. Thank you so much from Tennessee!!

Alexandra O.

1/5

The CHILDREN cashiers here need to be trained.

We had initially purchased souvenirs and the cashiers were pretty rude. I attributed it to them just being young, but my travel partner was upset by their lack of communication to say the total price or thank you. I had to go back to the store because we needed a small bag to carry the souvenirs we were purchasing and I wasted about 1 hour of my life with these children.

When they rang me up, instead of charging me for the item I was purchasing, the silly girl charged me for an item that someone else had asked to price check and had walked away from. $27. And she made no effort to communicate the error to me or to someone who could help. She kept on laughing in terror, without saying or doing anything. When I asked them to call a manager to resolve the issue and give me a refund, the other child working here came to her defense and told me that they couldn't do anything because all the Managers were in a very important meeting. He said in a very defiant tone, that I could either wait or leave. If I didn't like it, I could leave. He then proceeded to try to charge me for the item I was purchasing, without resolving the initial issue.

I stood my ground, but by God, it took a lot of patience to deal with such ineptitude. A grown up manager arrived and resolved the situation smoothly. I informed them of the way the child had spoken to me and that they need to be better trained. Super unpleasant experience on our one day in Santa Monica.

Kane C.

4/5

Nice shop

Gigi G.

5/5

LOVE getting my souvenirs here! So much to choose from and all good quality items. Highly recommend coming here to get all your gifts from the pier.

Raman D.

4/5

Lots of different things to buy! The workers are nice as well, but it seems like they follow you around to watch you.

David A.

5/5

Great place to buy souvenirs

Melanie F.

5/5

This place is nice! Cute storefront and souvenir merch... For people planning to visit - the surrounding street booths are slightly cheaper

C K.

1/5

The cashier was so rude. Is he still alive? He didn’t say a word to me. Not even “thank you”. And it was like he hated his life too 🥹

And the stuffs there are overpriced with cheap quality 😓