Our Place - Venice, California

Jason F.

This place is amazing! The aesthetics and customer service make you feel at home. I got the Titanium Always Pan Pro. The pan is like no other. A nonstick pan with no chemicals and super high quality. If you're looking to upgrade your kitchen, this is the place to be.
Once you get Our Place cookware there is no going back!

Argun K.

Everyone is great in this store but I have issues with pans. I followed all of there best practices but pans did not even last a year. All pans started sticking in a few months. I gave 2 stars for people’s politeness and kindness in this store to be honest.

Megan L.

Our Place on Abbot Kinney in Venice, CA is a gem! The moment I walked in, I was impressed by the beautifully curated space and the warm, welcoming vibe. The staff is incredibly friendly and knowledgeable, making the shopping experience enjoyable and stress-free.

Their collection is both stylish and functional, with high-quality products that are perfect for any home. I was especially drawn to their Always Pan, which is not only versatile but also adds a pop of color to my kitchen. The attention to detail and commitment to sustainability in their products is evident, which I truly appreciate.

I highly recommend stopping by if you're in the area—whether you're looking to upgrade your kitchen essentials or just want to browse through some thoughtfully designed items. It's a must-visit spot on Abbot Kinney!

Elisa Y.

Do not fall for their social media ads. This product is terrible and the fake "warranty" department is even worse. I was very happy with this product for about 6 months before it completely started to fail. I followed all care instructions meticulously because I had high hopes that their pan would actually last. I submitted a warranty claim before the 1 year expiration and now they claim it was never received! When submitting a warranty form - the website doesn't provide a follow up email or even a confirmation number. Just simply states that someone will get back to you soon and they never did. Do not fall for their advertising which makes it seem like they actually care about customer satisfaction; it's a faulty product and unethical warranty system.

Andrew K.

I could not decide which pan was right for me and was totally confused and frustrated! I called the number on the website thinking it was a phone center and to my shock it was the brick and mortar store in LA! Let me say that it was the best customer service I have received over the phone in years! Missy (I hope I spelled her name correctly) was amazing at helping me decide which pan was correct for me! She did not act bothered or like she hated her job! When I hung up I immediately ordered three pans! If there were more people with her people skills, knowledge, and all around kindness the world would be a better place! ❤️🏳️‍🌈❤️🏳️‍🌈❤️

Rob K.

Amazing cookware and staff!
I love "Our Place cookware"! My two kids now have the Cookware set and I own (3) Always 2.0 pans. Throw away your old Teflon pans and try one of these pots or pans. You will fall in love with their performance. A huge thanks to Missy and Melissa in the Venice California store. Melissa was very knowledgeable, patient and professional!! Thank you so much for all your help!
I will be purchasing more in the future! You will love their store in Abbot Kinney! (Venice Ca)

Shiza S.

Gather, cook, eat, and shop at Our Place. Our Place stores are inspired by the spaces and ways in which we connect across traditions, cultures, and, of course, the kitchen table. They’re places for customers to browse and learn; for the community to shop locally and meet regularly; and for visitors to experience home away from home

Kiyomi V.

Came in intrigued by this new place. Surprisingly I requested a latte but saw a strawberry matcha and they gave it to
Me for free!

This is the type of places where good customer service is well appreciated not only because they gave me a free drink but the employees will always make a difference. Good job!