Smyths Toys Superstores Mansfield - Mansfield

Smyths Toys Superstores Mansfield is a popular destination for all things toys, baby products, bicycles, electronics, hobby items, outdoor sports equipment, and video games. Located at Address: 12, Smyths Toys Superstores Mansfield, Portland Retail Park, Midland Way, Mansfield NG18 1HA, this store offers a wide range of products and services to meet the needs of its customers.

One of the key features of Smyths Toys Superstores Mansfield is its convenient shopping options. Customers can choose from in-store shopping, same-day delivery, in-store pick-up, and delivery. The store is also wheelchair-accessible, with a wheelchair-accessible car park, entrance, and toilet. Additionally, Smyths Toys Superstores Mansfield accepts various payment methods, including credit cards, debit cards, and NFC mobile payments.

When it comes to products, Smyths Toys Superstores Mansfield has a wide range of specialties. The store offers a vast selection of toys for all ages, from action figures and dolls to games and puzzles. The baby shop features a variety of products for newborns and infants, such as strollers, car seats, and baby gear. Bicycle enthusiasts can find a great selection of bikes for all ages and skill levels at the bicycle shop. The electronics retail and repair shop offers a range of electronics, including tablets, gaming consoles, and accessories. Hobbyists can explore the hobby shop for arts and crafts supplies, while outdoor sports enthusiasts can find equipment for sports like soccer, basketball, and camping. The video game shop features the latest games and consoles for all ages.

Smyths Toys Superstores Mansfield has received 193 reviews on Google My Business, with an average opinion of 3.5/5. Many customers have praised the store for its wide selection of products, friendly staff, and convenient shopping options. However, some customers have noted that the store can be crowded and disorganized at times.

Overall, Smyths Toys Superstores Mansfield is a great destination for anyone looking for toys, baby products, bicycles, electronics, hobby items, outdoor sports equipment, or video games. With its convenient shopping options, wheelchair accessibility, and wide range of products, the store is sure to meet the needs of its customers. For more information, visit the store's website. We highly recommend contacting Smyths Toys Superstores Mansfield for any inquiries or to take advantage of their convenient shopping options.

Reviews of Smyths Toys Superstores Mansfield

Steve Scattergood

2/5

Two weeks past we purchased numerous gifts for the granddaughter from Smyths Mansfield one of which was a push bike. The store operative asked if we wanted the bike built in store to activate the 12month warranty at a cost of an additional £10. Being sensible we accepted and provided the required telephone number to contact when the bike had been built, took the receipt and left to wait for the call.
Here’s where the problems started. After the first week had passed without a call, we decided to contact Smyths via the telephone number on the receipt/on-line. No answer, and no answer to the calls made through the rest of that day, and each day following until two weeks had passed. We then returned to the store and spoke to the shift Manager. “Can I help” was the opening line, started well. I explained the situation and he said “you won’t get through on the phone”. No apology at all and what’s the point in having a phone that rings constantly nobody ever answers I asked? No response given.
“Go to the counter and I will get the technician to bring you one out. We always have these bikes built up ready”. Why did I have to wait on the day of purchase for the bike if they are always built up ready?
The bike arrived with the technician and the front wheel, handlebars and mudguard didn’t line up. I asked “are these all supposed to be in line when you get a bike that has been built by yourselves?”
“It is all in line and the basket may make it seem out of line as it’s been squashed in the box”.
I think the technicians eyes may have been in the same box!
Pictures paint the words.
Next comment was “make sure you keep the warranty envelop and the receipt as you need to bring the bike back within 3 months for a health check. The chain stretches and the brakes loosen”. Not sure how that will happen when the bike will be packed away for Christmas!
Needless to say that the 3 months start from the purchase date so nearly two and a half months will elapse before the bike will go in its maiden voyage. It will then have to go back to the shop to be checked over by this seamless professional show called Smyths.
Don’t let none of this sway your decisions as it may be a one off. Pls see other reviews…

Надежда Басова

2/5

I am extremely dissatisfied with this store, which is located in Mansilda, we bought a huge trampoline here for 100 pounds. In the end, it creaks and wheezes, we can't return it. It's impossible, then we bought a large Megalodon with a remote control for 110 pounds of battery. It lasted exactly 2 days, we can't return it either, since we bought it for cash and, of course, a receipt. I threw it away, in short, be careful with everything you buy, expensive things in this store. Be sure that it is of poor quality.

Dan Ward

1/5

The store itself is fine, well stocked and very presentable. However, the attitude of staff members is some of the worst I’ve ever encountered in any retail establishment. I think first of all they to be made aware where their wages comes from, secondly manners - costs nothing.

Cyril Savio

4/5

A great store for toys with a huge Variety collection. The most convenient thing is that you can shop easily according to the age group.

Danny Iwan

5/5

Me and my 5 year old daughter love this shop and often visit even if we don't particularly need to buy anything.
Smyths toys superstores have a massive selection of games, toys and activities that cater for big and little kids.
There is plenty to see and buy in this shop.

Dan

1/5

Staff and managers have a very poor understanding of consumer rights laws. They believe their poorly worded store policies overrule your statutory rights, to the point where they're breaking the law.
Don't purchase any video game or computer hardware from this store. If you have bought an item that is not fit for purpose but have opened the box, they will not refund you.
Even if the only way to find out that the item is not fit for purpose, is to open the box.
If you find yourself in such a situation however, I could suggest (and I would never do this of course) pretending that the item is indeed faulty, ideally with a fault that makes it impossible to test in store, and then gaining a refund that way.
Yes, it's not entirely honest, but I can imagine it would be much less painful than trying to deal with the Kafkaesque nightmare they currently utilise.
Good luck.

Jason Welch

1/5

Store manager is a very unusual strange man. Think his name was Paul. Went in looking for Christmas presents for my children, but was forced to leave because I was wearing a hoodie (it’s now autumn). Got in my personal space in a very aggressive manner. Avoid at all costs.

F B

1/5

Bought £1700 from the store and paid on the wrong bank card. Asked if they could cancel/refund and I’d pay on a different card. Manager says he doesn’t feel comfortable refunding that amount despite the products being sat on the counter still.
Scumbag decision. Won’t be returning again.