Smyths Toys Superstores Carlisle - Carlisle

Smyths Toys Superstores Carlisle is a popular destination for all things toys, baby products, bicycles, electronics, hobby items, outdoor sports equipment, and video games. Located at Unit C1, Smyths Toys Superstores Carlisle, Kingstown Retail Park, Carlisle CA3 0JR, this store offers a wide range of products that cater to both children and adults.

One of the key features of Smyths Toys Superstores Carlisle is its delivery and in-store pick-up services. Customers can choose to have their purchases delivered to their home or opt to pick them up in-store. This convenience is especially useful for those who want to avoid shipping fees or prefer to see and test the products in person before purchasing.

In addition to its delivery and pick-up services, Smyths Toys Superstores Carlisle also offers in-store shopping and same-day delivery for eligible items. This means that customers can visit the store and browse through the aisles, or they can order online and receive their purchases on the same day.

The store is wheelchair-accessible, with a wheelchair-accessible car park and entrance. It also accepts various payment methods, including credit cards, debit cards, NFC mobile payments, and credit cards.

Smyths Toys Superstores Carlisle has received positive reviews from its customers, with a current average rating of 4.2/5 based on 29 reviews on Google My Business. Many customers have praised the store for its wide selection of products, helpful staff, and convenient services.

Overall, Smyths Toys Superstores Carlisle is a great option for those who are looking for a one-stop-shop for toys, baby products, bicycles, electronics, hobby items, outdoor sports equipment, and video games. With its delivery, pick-up, and same-day delivery services, as well as its wheelchair-accessible features and various payment methods, this store is a convenient and accessible choice for shoppers.

If you're looking for more information about Smyths Toys Superstores Carlisle, be sure to check out their website at smythstoys.com. Whether you're looking to make a purchase or simply want to browse their selection, their website is a great resource for all your toy and gaming needs. Don't hesitate to contact them through their website for any inquiries or concerns.

Reviews of Smyths Toys Superstores Carlisle

Mark Riley

5/5

My wife and I are expecting a new addition to our family, we went to Smyths in Carlisle to have a look at the travel systems and other items. We were greeted by a young man named Ethan whom was very pleasant to deal with and was a great help with our many questions. Thanks to him we left with a suitable purchase and felt happy that it was exactly what we needed. Thank you Smyths and especially Ethan.

SanMarino_CS

5/5

Fantastic store, the staff in the Carlisle branch are so friendly and really go out of their way to help. I buy a lot of Lego and they also understand the importance of keeping the boxes as nice as possible. Highly reccomended.

Rob N

4/5

It's a good sized shop and everything is always laid out nicely, meaning you can find things easily. There's a decent baby furniture and car seat section, and the staff I've spoken to there are very knowledgeable. Parking is ample, but it is also very tight in the spaces.

Garyth Orton

5/5

When it was open just before Christmas this store was virtually brand new and had just begun trading. Floor to ceiling with toys. Absolutely amazing. So much to choose from: from very early years to very big kids. Sales assistants were friendly, helpful and willing to offer advice on stock availability as well as delivery options. Wide aisles, good hygiene practices and tannoy announcement s about being safe whilst shopping.

Joan Farish

5/5

Fairly busy, felt they could have done with a few more staff on the shop floor to assist with customer queries etc but the staff the were there were pleasant enough.

Stuart Senior

1/5

Carlisle store. At item was advertised at £14.99 on the shelf but was charged £19.99 at the till. We brought this to the attention of the till operator and was met with a 'computer says "No!"' type response.
E-mailed the customer service department (who I suspect are busy if the majority of the reviews on Trustpilot are to go by (64% are the lowest rating)). They acknowledged that it 'wasn't ideal service'. We then recontacted them asking if they'd refund the difference. Their response was that there's nothing they can do about this as the original query was raised in-store.
A rather peculiar way to run a business particularly when so many are currently facing hard times. I wonder how long this company will be around for; if they are aiming for longevity in the high street, perhaps their false advertising and poor customer service should be two things they aim to address first.

L H

5/5

Great. always lots of stock

David Liddle

5/5

Turned up today at the Carlisle shop with a big list of toys to collect that I had just saved as screen shots from the night before
Turned out my shopping list needed more than one trolley the manager who was helping me get a item off the top shelf took my full trolley put it behind the till for me and brought me a empty one to continue my shop
a young woman who worked there asked me if I needed help finding anything and had quickly helped me find all my remaining items
So I was at the till with 2 trolleys they scaned all my items and helped me to my car
What more can you ask
If I could give more than 5 stars ? I would
Top job Carlisle store ? ?