7-Eleven - Lutz, Florida

Address: 18902 N Dale Mabry Hwy, Lutz, FL 33548.
Phone: 39497164.
Website: 7-eleven.com.
Specialties: Convenience store.
Other points of interest: No-contact delivery, Delivery, In-store shopping, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Check cashing, Prepared foods, Restroom, Quick visit, Checks, Credit cards, Debit cards, NFC mobile payments, SNAP/EBT, Credit cards.
Opinions: This company has 39 reviews on Google My Business.
Average opinion: 2.9/5.

Location of 7-Eleven

7-Eleven is a popular and convenient choice for a wide range of customers. Located at Address: 189

Reviews of 7-Eleven

7-Eleven - Lutz, Florida
Site Lead
1/5

This location is my only option on my way to work . Sometimes I go out of my way and arrive to work late because of the older man with the ponytail and glass. He always makes me feel like I’m a bother to him and he is never friendly. No professionalism at all he showed signs of frustration because I asked could I put my rewards number in he always just skips it. Normally I don’t even go out of my way to complain but why should I go out of my way costing me money twice all because this guy doesn’t like me or his job.
Thank you for your time .

7-Eleven - Lutz, Florida
saachi t
1/5

I was here today, and the employee with a chub face and dark drawn on eyebrows was yelling all over. She yelled at me to go next in line, as i was still waiting for my friends. Because she insisted, I went up to her register. There she gave me nasty looks and handled my money rudely. She yelled “I GUESS SOME PEOPLE ARE DEAF” Because I did not hear her the first time she asked me to move up. I am hard of hearing and facing such open discrimination really hurts the heart. Don’t think i’ll ever go out my house again. This makes me lose hope in humanity. Disgusting. Please stop.

7-Eleven - Lutz, Florida
latonia burford
1/5

The third shift or night shift is extra rude or racist. I came in side to buy a Red Bull no one was at the register. There was a guy behind the counter. I asked if anyone could help me and he straight ignored me. I asked a few times and he kept ignoring me. I see a woman come out what looked like the back and asked if anyone was available to ring up my order. I told her that I asked the guy and I was ignored. She pretty much Ed ignored me as well and said they were busy stocking and I said ok but I am a customer and you can’t just not acknowledge me. She said maybe I should talk louder but I know they heard me. She then walk off and I asked for a manager and she continued to walk off leaving me at the register

7-Eleven - Lutz, Florida
Sevale Muninn
1/5

Multiple people at multiple times have had their card information stolen at this location. There are card skimming devices on the pumps and the management do nothing when informed.

7-Eleven - Lutz, Florida
Emily N
1/5

Terrible. Lady at the counter was extremely disrepectful. I live in the area so i come here often. I was with a few friends and she yelled at us to get out after *respectfully* paying for my stuff. I am being completely honest when i say i never spoke to this lady nor did anything to upset her. I dont know why she is still working there god is she rude.

7-Eleven - Lutz, Florida
Gwen Samuels
3/5

The other day and again today you have merchandise over a special price sale sign. The issue is your employees keep putting the wrong item at in the special price area. The wrong sign twice in one week shame. As a supervisor at a store the rule is whatever merchandise is at the sign you have to give the customer the merchandise @ that price. Both your employee refuse to honor the sign and the mistake. It's not the customer job to figure out your specials and the correct price. Please run your store better or hire smart people. ? sad.

7-Eleven - Lutz, Florida
Madelyn Tamayo
1/5

The lady who was working at this store tonight around 2 am and would not accept our service. Very rude and annoying. One she was asking for id's non stop and would not shut up about it, even though the person without an id walked out of the store she refused to let us pay for our items. Two was very aggressive when we were taking things off the display that was very obviously not labeled as a display. I don't recommend going to this store on saturdays before closing time the night shift workers might be very rude and angry. DESCRIPTION: pale skin, blackish reddish hair, bangs

7-Eleven - Lutz, Florida
Natlie Yarbrough
1/5

This may be the worst establishment I have ever walked into. Customers and even some staff weren't wearing masks. I waited at least 10 min in line waiting for the confused cashier and his apathetic coworker to figure out how to microwave a pizza. One of the pumps is just straight up missing a hose and the others are so inconvenient to get to. If I ran out of gas, I would first push my car to the next gas station to avoid dealing with this god awful mess

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